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"The room was not clean. There was a stain on the bedspread. Outside on the balcony, the armchair was torn and there was no cover for it, so I couldn’t sit on it. The chairs outside were also very dirty, and there was a terrible smell on the balcony. The table outside was broken. Inside, there was also a problem with the toilet—every time I used it and came out, water would be left all over the floor."

"Great place! Peaceful for a retreat."

"I booked a two-week stay at JMR through Expedia expecting the level of quality and hospitality the resort was once known for. Unfortunately, the experience was extremely disappointing and far below expectations. It honestly feels like the property is being operated under very different management, with a noticeable decline in service, maintenance, organization, and guest care. During my stay, there were repeated nighttime power outages, unpleasant garbage odors, poorly maintained facilities,...

"I love this property was gorgeous. Amazing job good service. The owner was amazing. Thank you very much. Thank you remoun "

"My stay at Kempinski Hotel was a complete contrast to my previous experience elsewhere. From the moment I arrived, the level of professionalism, hospitality, cleanliness, and organization was noticeable. The internet connection was stable and reliable, which was extremely important for me as I was handling remote work and attending online business meetings during my stay. I was finally able to work comfortably without interruptions or stress. The staff were respectful, attentive, and...

"Booked a beach front for 2 nights Gave me the first night then second night wants to move me out of the room "

"Great service, clean, great staff, very friendly and cooperative, we will be back for sure"

"I was having trouble on that bathroom"

"This family-run hotel is so friendly and welcoming — they truly made our stay unforgettable.”"

"There was no hot water at night I didn’t use the bathtub because after 20.00 it was cold water. "

"The food is so good Clean hotel Staff are helpful and super friendly "

"Aley Suites is a very good hotel. The rooms were so clean and the service was so good. Also the staff were super helpful and so kind. If i have the chance to go back again to Aley surely i will stay in Aley suites."

"Friendly staff, and helpful. Clean rooms with amazing views great hotel if you want to experience the best this city has to offer. Definitely will be coming back to this hotel"