Search Hotels Near Mt. Norikura Snow Resort, Matsumoto

"Friendly staff, clean room, amenities accessible. "

"We stayed here as a family of 5 (2 adults and 3 kids - 10, 6 and 4) in the traditional Japanese room. We didn't get in till 6ish and left early so we could get to Kamikochi but I wish we had of added another night or at least got there at check in time to make the most of the facilities. Unfortunately we didn't have time to use the onsen. The traditional room is set up for tea when you arrive and then the staff comes back later to make the beds for you. The kids loved the experience. We were also able to wear the yukata to dinner. You can call down for kids ones to be brought up. Staff were lovely. We hadn't booked a food package as I have picky eaters but we went to the dining area on level 1 and were able to order a Japanese set meal for my husband and I and the kids had chicken nuggets, spaghetti and ice-cream. Highly recommend"

"Absolutely perfect! Would stay again without even thinking about it. Loved everything "

"Such a nice and convenient location. Their breakfast buffet was great. Loved the video that starts when you check into your room to inform you about how awesome Takayama is! "

"The staff was super sweet, nice and helpful. They call for a taxi for me for a drop off and pick up. Room was spacious with amenities (drinks) and super clean. Location was great just like couple of minutes to train and bus station and walkable to many sights and to places to eat. Would definitely stay here again."

"The entire Roykan was very clean and comfortable. The staff was personable and we had the best time getting to know them and their families. They all were extremely kind and we were most thankful for their friendship."

"Excellent, vintage hotel "

"The staff were very attentive and welcoming. They were also quick to assist any guest who looked lost or who looked like they might need help."

"It was hard to appreciate the full experience as the staff did not have an English translation for key protocol or amenities (I realise it is noted when booking that staff don’t speak English ) But to move forward and guests to experience the full Onsen experience this would be an enhancement The room was spacious but suffered from condensation and could do with some more up to date Electrical points "