I would recommend this hotel to anyone traveling as a couple or as a family the staff was extremely helpful and attentive
The property is beautiful. I recommend it.
Excellent stay, a beautiful and well run hotel with old school charm but elegant and modern amenities.
The pool and spa and helpful staff made this a truly wonderful experience.
The staff are over the top amazing. They treat you like gold and cater to your every whine. Genaro and the wait staff are incredible and make our family feel like Royalty! Great place and great people. Nice quiet location overlooking Mount Vesuvius. Just breath taking. Can’t wait to return again.
We had read so many wonderful reviews about this hotel and they were not wrong. From the moment you walked in the hotel staff were very helpful and continued to be for the week that we were there. The courtesy bus was great, took us to the station and from there we had our trips to Sorrento, Amalfi and Napoli.
The breakfast was very nice, the views were amazing from the rooftop of the hotel with a glass of morning fizz in hand! The restaurant in the evening in the hotel grounds was faultless, the food was amazing and the staff exceptional.
During the day the pool area was very calm, the lifeguard / pool attendant kept it spotless, he was a fountain of local knowledge.
Thank you, Medusa we had a wonderful time and would thoroughly recommend your beautiful hotel
La Medusa is truly a lovely hotel—intimate, elegant, and absolutely charming. The service was phenomenal from start to finish, and the restaurant staff was exceptional.
The hotel is beautifully maintained, with stunning grounds and gardens that are even more breathtaking at night. Every detail creates such a warm and memorable atmosphere.
I cannot wait to return with my friends and family. I had the most perfect mother-daughter trip, and La Medusa was the perfect place to make those memories. I highly recommend it and look forward to visiting again!
Wunderschöner Garten- und Poolbereich, sehr nettes und freundliches Personal, sehr schöne Aussicht auf die Umgebung und das Meer von der Frühstücksterasse.
The property itself has gone thru a major interior upgrade in beautiful maintenance.
Room was perfect.
Pool area and gardens at night are a magical experience
Definitely return
Staff were amazing. Hotel grounds were very impressive..Breakfast Restuarant was Impeccable!!!! We loved our stay for a week!!!! Thanks so much to all the staff but Especially Gennaro the Restuarant Manager.
Hotel La Medusa and its grounds are absolutely beautiful, with lush green trees, grass, and plants everywhere. The pools were always pristine; the pool attendant was always helpful, and I can’t say enough about how clean the hotel was. It is truly a stunning property.
But the real stars of the show were the staff, all of them. Everyone was so helpful, always smiling, and constantly asking if I needed anything. My room was spotless whenever I returned after housekeeping. The wait staff and the restaurant manager quickly remembered my preferences, which made me feel so welcome. The day I was leaving he noticed I didn't eat breakfast and offed to being me something while I was waiting for my taxi to leave. They also gave me helpful suggestions for great places to eat in town. And the food at the hotel was delicious!
10/10 experience!
From the very moment you arrive to the moment you leave they treat you like family. Amazing rooms and the restaurant staff are attentive and friendly. Nothing is to much trouble. It well deserves its 5 star status.
Beautiful hotel with immaculate garden and a fabulous pool. Staff was extremely helpful and friendly. The breakfast was excellent! Perhaps the only negative is that it is somewhat removed from the waterfront area where all the shops and restaurants are but that's what makes it peaceful. The onsite restaurant is excellent but the portions were modest and rather expensive. It is truly a tranquil retreat.
An oasis in a busy town ideal to use as a base.
The hotel was lovely, but what made it special was the staff who were professional, friendly and knowledgeable.
The grounds and hotel were immaculately maintained. I had a great massage in the spa. Again the staff were welcoming ensuring you were put at ease and relaxed. The turnaround on daily room clean was one of the best we have ever experienced not sure how it was done so quickly. Transfers to town or train station were easily arranged with reception directly or using WhatsApp. Reception and restaurant staff were very welcoming and helpful.
Located outside a busy town, but was easy for day trips (Pompeii, Sorrento, Positano, Amalfi) and we had some great meals at extremely reasonable prices. You can walk to Villa San Marco and Arianna which are really worth visiting (unbelievably free entry).
It made for a unique experience unlike the standard chain hotels where you could be anywhere.