Search Pet-Friendly Hotels in Mount Prospect

"Hotel was perfect! Used their park and stay and it was so convinent. Clean rooms, and hotel. "

"The hotel was very clean. Staff was nice. There is no elevator for those that can’t do stairs. However the stairs are small enough that it is not difficult I wish that they had soap that was bigger than a dime and even a box of tissue wouid be nice. "

"I really loved this hotel. Stayed on the 32nd floor and had a corner room. Overall experience 10/10"

"Great room"

"The staff was amazing and so friendly and helpful. "

"I would rate this hotel as good to excellent if not for one employee. I stayed two nights and all the staff including front desk, restaurant and housekeeping were customer friendly and efficient with one exception. I returned back to the main entrance of the hotel on the second night after a long day of attending a burial and memorial service. I made the mistake of asking the person standing at the concierge desk to clarify the direction of the room elevators. He responded demanding to know my room # that I had not committed to memory. His hostility made me feel more like somewhere attempting to cross enemy lines than a paying guest of the hotel that employs him. Overall Chicago is one of the friendliest big cities, Hilton needs to lose this guy fast."

"The hotel facility and room were decent enough, however, my chief complaint was with the shuttle service they use to bring travelers from the airport. I received an email from the hotel partner to provide transportation, and I booked a pickup for my wife, arriving sperately, for $106. The service was to meet my wife with a sign with her name on it, but the driver never left the parking lot and it ended up being 45 minutes before they could connect. An Uber would have been twice as fast and much cheaper. Whereas this service was booked via the hotel system, I complained to them, but they shrugged it off and told me to take it up with the vendor. This is obviously some scam run by the vendor, since the driver said they never leave their cars to pick up passengers. So beware, if you use this service, you are paying double the usual fare and wasting time for nothing!"

"Great and welcoming staff! Parking was easy. Room was clean."

"To the Team, Thank you for the warm welcome during my recent stay. The booking process was seamless, my room was very clean, and the parking was easy to access. While parking is $54 a night, the convenience made it worth the cost. The hotel's location is excellent, with many stores reachable within a two-minute walk. I will definitely recommend your hotel to anyone visiting Chicago, and I look forward to staying with you again in the future."