Lack of control with the air conditioning
When we came back from a day out the room temperature was 14 degrees and no way of warming it up only the sun through the window
Super conveniently located across from the train station. Aside from that, nothing special. Staff was cold and disorganized. There was one woman in the front desk who was especially rude and I noticed it with other guest too. The hotel appeared cuter in photos than it actually was- they’re going for a chic boutique feel but it felt outdated and inhospitable. Breakfast is offered at an extra price, I recommend skipping it and go to a nearby place for coffee and a bite for breakfast.
Convenient location across the street from the main train terminal. Large bedroom, tall windows, & double sinks were highlights. Poor shower design results in bathroom floor flooding after every shower. Buffet breakfast was amazing with numerous hot/cold options. All-you-can drink Prosecco if that’s your thing in the morning.
Hotel Glam was a comfortable stay for our 2 nights in Milan! Check in was smooth and the room was clean with a great view of Milano Centrale station. The staff were great, bringing up a kettle (including tea, coffee, sugar, milk) and clothes steamer on request with no extra charge.
Comfortable space for our family of four, lots of nice daytime light and windows. The room was quiet despite being in a busy area. Very convenient location for the train. On the negative side, the bathroom was dark.