"Frustrating. This property does not honor the “pay at the hotel” option on ANY third-party platform and will cancel your reservation without informing you. Then tell you that you have to rebook and not honor the original cost.
The general manager, Rosemarie, claims that the third-party platform doesn’t transfer customer information so they can’t charge the card if there’s a no show. If that’s the case, then how is the information transferred over if you pay immediately on the third-party...
"Frustrating. This property does not honor the “pay at the hotel” option on ANY third-party platform and will cancel your reservation without informing you. Then tell you that you have to rebook and not honor the original cost.
The general manager, Rosemarie, claims that the third-party platform doesn’t transfer customer information so they can’t charge the card if there’s a no show. If that’s the case, then how is the information transferred over if you pay immediately on the third-party...
Jenna