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"This was my second time staying at this hotel for a convention. The lobby, ba,r and restaurant were perfectly fine. The staff was fantastic as always, including and especially the housekeepers. I skipped breakfast this time because during my previous day, I was not impressed with the breakfast. The eggs basically look like they came from a powder. And the coffee was subpar. However, these are simply the opinions of one individual. My room was well appointed, included a little refrigerator, and iron and ironing board, and was perfectly spacious for a single individual. The windows were well insulated. However, there was a lot of noise coming from the hallway. Unfortunately, there’s not a whole lot that can be done about this. Overall, I’m more than satisfied with this hotel. "

"Good"

"Make sure to ask for sharing especially. All the staff were super helpful. A very cost friendly experience."

"Clean and quiet room. Easy to get to down town London via the Heathrow Express"

"Everything was great; great facilities in the gym; comfy bed. Only downside was the overheated room."

"Staff were super friendly, breakfast was really good. Room was very clean and comfy"

"Great airport option easily and cheaply accessed by local bus 423 from T5 or U3 from T2 & T3. Spacious room with fridge, kettle, chairs, soundproofing, very nice toiletries. Climbing in and out of the bath is not suitable for everyone, nor is having to remake the beds as the duvets were tucked in too tightly and the sheets were too small for the mattresses. Strange for an international airport hotel only to have UK Freeview TV channels...and I was disappointed that the bedside clock radio did not pick up any stations at all. Very tasty breakfast selection in nice surroundings. "

"Needed a place to stay for one night before.our flight out Heathrow. Loved that Bus was easily accessible to.and from the airport. One on site restaurant opened til 10 I believe. Nice ig clean rooms."

"Excellent customer service at check in. Staff asked to see ID for confirmation of name on booking. There is a £50 deposit which is authorised /debited then released/refunded. Timescale on getting your deposit back after check out depends on the type of card used. Staff explained services available with open times for breakfast, gym/pool and bar during check in which was great. The main reception and area on ground floor very spacious with some seats around the place. The room was just okay, seemed a little dated. I was disappointed with the general condition of the room. Old carpets with stains, bathroom sink not working well, chair with dust on it. There was room safe for anyone who uses it to keep valuables safe. Nice shower with usual shower gel/ shampoo. Bed was comfortable. Great location, very close to the airport. Local transport brilliant. Breakfast was excellent, good attentive staff. Nice, clean and well lit eating area. Check out is at 12pm which is great, some other hotels around the area have 11am check out. Check out again great customer service from the staff. Overall excellent customer service as you would expect from Marriot, it was just the room which could do with a refresh."