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"We had an excellent stay"

"I loved everything"

"Poor housekeeping. Rooms were dingy. Food was sub par. Staff was not helpful and kind of snarky."

"We had a wonderful stay for Juneteenth weekend. The room, staff and amenities were great! Can’t wait to come back"

"Everything was clean, the staff was so lovely and helpful. Felt like we were in the lap of luxury!"

"Wonderful staff! They were very kind and helpful. We enjoyed our stay!"

"Beautiful and clean hotel. The only complaint was the rock hard bed. We needed extra pillows to help sleep and the staff were very nice to provide additional pillows. Other than the bed we loved the hotel."

"Everything was clean"

"Location,staff,clean room"

"Good location, bar and brunch were great. View from the pool and fitness centers was u real. Room was clean but sink faucet was loose and leaking and the bathroom door locks didn’t work well or would stick. Other than that it was nice."

"Good breakfast, lunch and dining options. Great bar and great service. Great location for visiting the city for the first time."

"Everything was great"

"Grossly overpriced but convenient."

"The bartender Janet was amazing. The room was a nice size and the extra perks for staying at the hotel was worth it. Loved the rooftop. Great location. Definitely will be back."

"The room is spacious and comes with a kitchen (including a fridge, dishwasher, and cooking equipment) and a walk-in wardrobe. I liked that I could cook my own food during my stay. The room was clean and well maintained, though not spotless, and I did not encounter any bugs or cockroaches during my stay. It is not new, but also not as old as some other reviews suggested. The air-conditioning/heater works well, although it is a bit loud. The staff were nice and helpful, and both the check-in and...

"Hotel has a great location just 1/2 block from Michigan Ave super close to the Harry Potter store and Starbucks Roastery. We used public transport like the bus (1/2 block) and red line (maybe 4 blocks) to visit everywhere we needed. There is a Walgreen just 2 blocks up the street to pick up any essentials you may have forgotten. The staff is very kind from the front desk, to the cleaning person, to the breakfast servers and the concierge (Lynette?). Our room was bigger than we thought and gave...

"Beautiful hotel. Check in process was seamless. Room was clean with a nice view. Rooftop was amazing. Free breakfast .Will definitely book again!"

"Super friendly and helpful staff at a gorgeous landmark property. Unbelievably cozy bed, hot shower, nice bar and great location. Will definitely return!"