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"Very nice comfortable room although our room lacked a decent view. We had a recurring problem with the keycard failing to open the door to our room. After repeated trips to the front desk they eventually gave us a physical key which worked fine. The hotel had a terrific hot breakfast with great variety. The location is very good just uphill from the pedestrian area. We used the valet service for our rental car which worked fine. Be careful driving the one way road to reach the hotel. The road turns right at the Messina Gate and a block up the street you MUST turn right through a narrow arch to reach the hotel. If you miss this turn you will spend 20-30 minutes on a confusing route to have another go at it. "

"Very nice hotel, great location. Rooftop bar is a great space, and Giussepe (Peppino) was terrific - professional, friendly and a great bartender."

"Outstanding stay and impeccable service!"

"If you need a hotel with stunning views and great access to the cable car, this is the place. The staff's response is immediate. For any request, their answer is YES, and then they clarify what is needed. They react promptly to minor complaints. Everything is of very high quality and pleasant. Because of this, even tipping the staff was not an issue. Water was replenished every day. The only downside I would suggest is that they should consider organizing additional wine tastings on-site.Beach view fantastic "

"Amazing! I absolutely loved this hotel! "

"Staff very nice and very helpful, everything immaculately clean. View outstanding especially from Breakfast room and pool/bar."