Search Cottages in Mauchline

"Shopping centre hotel multi storey car parking over height vehicle car park aa little walk with luggage etc.but very good price"

"Older hotel but clean, restaurant was not enjoyable at all starter was too salty and main (fish and chips) fish was tasteless and just a texture."

"Very noisy heating pipes all night. Moved rooms due to not sleeping. Same problem with next room. Checked out a day early. "

"Fantastic room, really helpful staff and easy parking"

"Very clean room. Staff was amazing and friendly. Parking was easy. "

"Clean room and great staff"

"Very good "

"All good. "

"We arrived as the concierge was taking a phone call from another customer complaining and requesting a refund...not the best start. Our stay coincided with a friends birthday party in the function suite, she was told there was a special rate for those that booked direct with the hotel. Three phonecalls later and staff had no idea about it, so we booked on hotels.com instead as the rates going direct were significantly higher. We stayed in room 18, which has seen better days, cracks in the tiles and bath panel. In comparison to the lochside, this hotel is severely lacking and the bed and pillows fairly uncomfortable. That said, the room was clean. The biggest issue i had that night was with a member of barstaff, I used the hotel bar rather than the function suite as there was only one member of staff serving and i wanted cocktails. I gave my order to the staff member and they didnt appear to be very pleased, but made them, I then asked for a pina colada and they looked furious, i asked to pay and come back for it, they huffed and handed me the card reader. I can only guess they'd just cleaned the machine, but I know that i did not deserve that level of attitude. Later i returned to the bar for more cocktails, that same member of staff, left and then returned, when we asked if they were serving they replied "no, i told you that before i left" just very unprofessional. I wouldnt recommend this hotel to anyone"