Search Hotels Near Mauch Chunk Opera House, Jim Thorpe

"Excellent"

"The rooms were somewhat clean, our biggest issue was finding hair on the bed (it wasn't a lot) and a stain on the living chair which grossed us out. Bathroom was clean and everything else was clean. Some things (towel racks) weren't screwed into the wall properly. The staff was nice. The elevator scared us. Breakfast was ok, nothing special just enough. Suasages are boiled, which was also gross to us. Overall it was a decent room but definitely can be better."

"Front desk staff was very friendly, room was nice and clean and breakfast was good. "

"We drove 4 hours and upon check in they informed us the water park was NOT included in stay. The room was filthy ( bathtub had hairs in it, toilet was dirty, and the bed sheets were stained). Our room key was assigned to other guests whom walked into our room while we were still inside. Every guest we encountered told us to not waste money on the water park- it’s filthy and water heaters are always broken. We decided to leave 4 hours after arriving, to drive back home another 4 hours. When we informed the front desk of our reasons for leaving and requesting refund, they told us we would have to email the manager because there was no one there to authorize a refund. After going back and forth for a while, my husband agreed to to allow them to charge one night ( we were supposed to be there for 2 nights), they agreed and put a refund request form in for the 2nd night. Although they charged us for one night we still decided to leave with our kids. It was absolutely a horrible experience, my 3 yr old and autistic 13 yr old were devastated and tired. My 3 yr old celebrated his birthday in the car since he couldn’t have his celebration at the resort as we planned. We will NEVER recommend them to anyone. "

"cleanilness of the room was really bad. Was not happy with the stay at all. loud noises at night and rooms are not sound proof and we could hear ppl screaming at 2/3 AM in the morning. Terrible experience. "

"Dirty , no cleaning service "

"clean and comfortable"

"I enjoyed my stay"

"The property was clean and the staff was friendly"