โรงแรมใกล้หอศิลป์ร่วมสมัยแมทเทรส แฟคทอรี่, พิตต์สเบิร์ก

"I really wanted to like this boutique hotel—the decor was stylish, the room had a great vibe, and the location was convenient. On the surface, it checks a lot of boxes. However, the “contactless reception” model ended up being a major drawback. There was effectively no staff available at any point during our stay. While a contact number was provided, it took two full days—after we had already checked out—to receive a response. That’s not just inconvenient; it makes it impossible to resolve even...

"Plus"

"Very nice hotel. "

"The breakfast was good, they had yogurt/parfait ingredients, eggs, sausage, cereal, variety of bread choices including donuts. I liked it. Rooms were clean and amenities are solid. Pool and gym etc."

"Everything was amazing. I absolutely love staying at Drury Hotels and will stay at them when I can."

"We checked in around 1am on Friday/Saturday March 20/21. The first impression with the front desk agent was poor. She wasn’t pleasant. Her face showed like she didn’t care. No smile. It’s really not difficult to be pleasant and it is expected at a higher end hotel to receive at least better than average service. She was doing some paperwork and honestly seemed put off by us. She was wearing a sweatshirt and no name tag. Our stay included breakfast the next morning. She said she would usually...

"No issues with our stay. Hotel was very clean and quiet. We’ll definitely stay here again. Only downside was the pool was closed for maintenance. "

"Elevators in hotel were malfunctioning all weekend. Had to walk up and down 10 flights multiple times. No hot water in shower (overheard many guests saying they experienced the same). "

"Breakfast is a little busy, rather small seating area. Staff kept things stocked. Nice quiet hotel directly across the street from PNC park. Go Bucs!"

"Perfect for families. Game room with pool, table tennis, foosball, scrabble, and a few other things. Walking distance to PNC park and restaurants all over. Living quarters were so nice. Like a home away from home. We didn't drive anywhere. We walked everywhere."

"Clean room, very spacious, breakfast was good and staff was attentive and responsive to any needs that I arised"

"Staff at check in were SO nice and welcoming. Hotel is so chic and clean. Room was clean and decorated gorgeous, we got breakfast before check out and it was delicious! I wish we were staying longer we really enjoyed our stay "

"The hotel was new. The room was spacious and clean. Staff was friendly. Location was great. On site parking was convenient but very expensive at $50, but I guess that’s city pricing. "

"Absolutely gorgeous hotel. Incredibly clean and quiet, and all around amazing. My only complaint is that the "bouncer" for the speakeasy was rude. He at one point told the lady next to me that we needed to "calm down" because we were laughing. It was saint Patrick's day weekend and the other guests in there were louder than we were, we just happened to be sitting near the doors. He also practically shoved me out of my seat when new customers came in and I was trying to say goodnight to a friend....

"Not pleasant experience, rooms are clean, and bathrooms are nice"

"AC Hotel was definitely a 4.5 star in our view. Clean room, comfortable bed and an amazing overhead hot shower, nuff said plus 50" plasma. The location is also prime in downtown Pittsburgh near the Convention Center which is where we were attending. Just an awesome hotel and a very fair price. I. Sosa"

"Clean room & good staff. I liked the location, but some people may not like the trains going by. My only complaint was the noise from the room Nextdoor. The connecting door although closed and locked did not block the voices from next door. Also the heat/air was very loud. The view was great and the beds super comfy. "

"great service, friendly staff"

"It’s a nice hotel with friendly staff. I think you should give a discount or free parking for people staying at the hotel. The cost to parks adds up quick. "