โรงแรมและที่พักมาเตโอ ปูมาคาอัว

"Very friendly staff. Good breakfast . Hotel was in a convenient location"

"Clean and close to the airport"

"The room was clean and the bedding was enough - I didn't need heating. The staff were extremely helpful (we had an issue with a tour operator and they spent time helping to solve the issue - I'm very thankful for that, especially being in a foreign language country). The breakfast was so good and they also recommended great food spots and how to eat to combat any altitude sickness. Amazing."

"Excellent."

"Excelente todo"

"We had a great stay here as a family (older kids) for a few days. Location is obviously ideal and the courtyard is really nice to relax during the day or pre dinner drinks. The conversion from convent is done well so real historical charm to the property. Staff were all helpful, especially on the door helping with bags in and out of excursion buses and taxis. Breakfast is top notch- extensive selection and open long hours. The restaurant was also good quality for a meal when we didn’t feel...

"En general todo muy bien, recomiendo el hotel"

"พนักงานน่ารักช่วยเหลือดีมาก ไม่เคยเห็นโรงแรมที่ยอมให้ฝากกระเป๋าข้ามคืน ระหว่างที่ไปเที่ยวเมืองอื่นและกลับมายังย้ายโรงแรมไปที่อื่นอีก เสียอย่างเดียว ผนังบางไปหน่อย ได้ยินเสียงคนพูดกันที่ทางเดินหน้าห้อง"

"Beautiful hotel with a great location. Staff is excellent and all needs are taken care of. The restaurant os very good including for vegetarians."

"When we checked in, the guys gave us the key and asked ask to wait because he didn't know that the room was ready. We waited one and a half hour in the lobby with out entire luggage, after I went and asked him how much longer and he said "oh, your room has been ready, I gave you the key". I didn't argue with him because at this point it was not wroth it, but this I hope that you see that this was incredibly rude. No, it was not obvious that if you give me the key that it is a sign that the room...

"The staff here were AMAZING, ACCOMMODATING, HELPFUL, And Really kind. The place was freezing but the staff made up for it by providing heaters."

"All staff are very friendly and helpful. Reception in morning and evening shift (I remember only RUIT name) help me to call tour agents. Good location can walk to Plaza and near hotel have tradition food restaurant and laundry. Highly recommend stay this LP. I checked in 15-17 Jul 19 and check in again on 20-23 Jul 19 same type of room but I got smaller than 1st check in (as advertised) . And still wait Expedia replied."

"Breakfast was fabulous! The rooms extremely comfortable, perfect location! Loved how 'green' the hotel tries to be. Staff extremely helpful!"

"とても親切に対応していただけました。チェックイン前からもチャットで荷物の預かりなどの相談をすることができ、快く引き受けていただきました。 空港や市街地までのアクセスもタクシーを使えばあまり遠くないので便利です。 朝食も丁寧に準備していただきました。 またぜひ利用したいです。"