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"Great all inclusive hotel for vacation!"

"Pool water was warm excellent customer service "

"On the beach. Close to everything. Great staff. Very relaxing vacation."

"It’s a beautiful hotel and great service. The only thing that bothered me a little is having to have the hotel wristband. I understand why, but need to figure out a better system. Go out of into town and everyone knows where U’re staying. Also, they give you 1 set of 2 card keys. 1 for elevator and 1 for room. If you have a partner, always have to go with them to get to from Or access to pool"

"The suite we had was beautiful and quiet, couldn’t hear our neighbours at all. Always lots of lounge chairs available no matter what time of day you looked for one. Food was great. Service staff and entertainment staff were awesome. We would come back to the riu without hesitation. "

"The staff is kind and helpful. Food need work and some areas look like they need some maintenance. The lady in reception Cassandra R is amazing as well as many others. But she was knowledgeable professional and always willing to help you "

"Amazing stay here, one of the best all inclusive options out there. We will definitely be returning. Amazing staff and dining. "

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"We just returned from Marival Emotions and we had the best time!!! I am not sure where all the bad reviews come from?? We were there for 7 nights on an all inclusive package. It was my husband, myself and our 2 boys aged 2.5 and 5. We arrived at the resort at noon and our room was not ready but we were able to take FULL advantage of all the amenities. Upon arrival we realized we left one of our bags in the shuttle and the gentleman at the front handling the luggage was beyond helpful in helping us get it back! Check in was easy, no lines and we got our room at 3pm as promised. We were never hassled for a time share presentation. We had met another couple that was approached for the presentation and they said it was actually really great. They had breakfast, drinks and the staff watched their 2 little kids (they could see them on the other side of the glass wall) as they were given the presentation. They also rec’d free passes to swim with the dolphins. After hearing this I wish we were approached! The majority of the staff were super friendly and helpful. The food was great. Yes some items on the buffet were not piping hot but we never had cold food. So many items to choose from and they switched it out everyday. Breakfast had fresh cold pressed juices, omelet station, pancake, waffle and crepe station (The would even make fresh french toast if you asked). The fruit was so fresh and so many options each morning! Lunch, we mostly ate at La Bamba near the kiddie pool. They"