โรงแรมใกล้ห้างมาร์เก็ตเพลส, Rochester

"The breakfast and staff are great. However, my room was not cleaned, nor the garbage disposed of or my bed made when I was personally assured it would be by the staff. This incident was highly unfortunate. "

"Absolutely beautiful place. Slept amazing, bed and pillows were comfy. We will definitely be back when we are up to see our son at school."

"Glass and garbage laying around the doorways and in the halls, freezing cold pool , stepped on glass in the pool and so did my daughter.. air conditioner broke and soaked our luggage and woke us up in the middle of the night.... The general manager was rude to us, laughed at me and offered to refund 50% of ONE of our nights....... Will never be back ever"

"Staff very good. Clean room comfortable beds. Good shuttle to airport "

"Breakfast was ok not much options. Ac made some noise in the night"

"Due to bad weather which resulted in flight delays, I arrived at 5 o’clock in the morning. I asked for a late checkout. The night manager try to be a bit helpful, but was restricted by some rules, which were not clearly defined. In the morning, I went downstairs and saw the desk clerk, who went out of his way to try and accommodate. He was, however, overruled by the Manager. She said you booked through a third-party there’s nothing that we can do. I had to book for another day, even though I...

"Room was ok and clean but not too much the bath and it needs more maintenance! Looks very old Staff was ok, the girl at the reception sems to pick up a garbage bag with a dozen of bagels that fell down to the floor, I hope she took the bag to recycle them for herself and not for the customers! Unfortunately I could not record her and complain!"

"It was ok. The breakfast needs a little love. Coffee was fine. Nice to be able to use a real mug. Room was clean, bed was comfortable, etc. it would be nice to make the outdoor patio more appealing. The general area is extremely commercial. All in all, ok."

"Good stay"

"Two women stood at the reception desk as we arrived. They barely glanced at us, and neither spoke to us as we approached them. It was late at night; my wife and daughter and I the only guests in the room. Unsure which woman to approach, I chose the one nearer the front doors. She had a phone to her ear, and seemed displeased that I was interrupting her. "Just a minute," she said tersely. I waited. When she hung up, she did not make eye contact and greeted me with the equally terse request,...

"Check in was easy. Front desk worker was nice. My daughter was very much looking forward to the pool and when se got there, there were no towels. There were no towels left in the entire hotel for the bathroom or pool. They only gave one towel per person in the hotel room, we only got two instead of four that hotels normally have. Something small but they don’t have laundry bags in the closet. Breakfast was pretty decent. Parking was easy. The hallways between 2 and 4 in the morning were very...

"Very cheap materials used to build, banged up and ill fitting doors, leaky plumbing, slippery shower flooring. Paper thin walls. Was there 3 nights and there was no maid service at any time, staff was almost non - existent. Breakfast area was way too small, food was cold. Beds were comfy, but that was the only good thing. Do not recommend."

"Gross place"

"It's well located near the Thruway and shopping, and reasonably priced for the amenities. The Wi-Fi login was excessively complicated."

"Great staff"

"never got to stay this hotel was changed to a red roof inn some weeks ago stayed at a different hotel that had rooms the caused a great deal of problems for me and my wife"

"I wasn’t happy being there at all. Will never stay there again."

"The hotel canceled my reservation the day of. Didn’t notify me, found out when I got there."