Search Hotels in Maplewood, Rochester

"Room was not clean . Dusts on the window, wrinkled bedsheets and spots on couch . There was no room cleaning done during our stay which was totally unexpected. We have stayed in Hyatt regency in the past in other locations but this was below standards ."

"Room had an odd odor. Staff super friendly and helpful! Noise from the room above was loud but not on purpose, just the movement was audible."

"Breakfast was old and stale, elevator not working properly, no housekeeping staff, front desk clerk reopened my reservation after they closed it due to no clean rooms, I appreciated that because I had no other options for a room, will never stay at that location again"

"I do not recommend this hotel. There was some kind of miscommunication, and our room was switched from two beds room to one without any notice, even though there were three of us. The hallways had a very strong air freshener smell that seemed to be covering up lingering smoke odors, which also reached the rooms and was overwhelming at times. The bathroom door wouldn’t fully close, and the hotel was extremely noisy both inside and outside the room. I could clearly hear footsteps from the room above me and I could barely sleep."

"The motel was quiet and comfortable. The staff was pleasant. Great stay. A shout out to Joe in the breakfast room."

"Yes,all was good "

"I would of given this hotel a 5 star review but there was an ant problem in my room. I must of killed 8+ ants- on the wall, ON THE BEDBOARD and bedroom shower. When I called I was told someone would be right up. 30 minutes later I had to call again because I found another on in the bathroom I could not reached. I asked to move rooms but was told there was no more rooms available. I would of hoped someone would of called me in the morning or at least an email apologizing for my inconvenience, but all I got was a bill for the resort fee."

"u all good"

"Staff was great, great customer service. Clean room."