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"The room very space "

"The front staff were very friendly and helpful on check-in, the manager who spoke fluent english gave me his WhatsApp for any hrlp or inquiries i might need. Straight after check-in i proceeded to order room service from Tabaq which is their in house restaurant. The biryani was delicious and i ordered repeatedly from there, the food for breakfast was also terrific. The room itself is alright, great bed but an average bathroom and shower. Very spacious though with a couch and table tor eating...

"GOOD"

"Excellent service. Rooms were very clean. Excellent breakfast. Super bathrooms. My only concern was overbooking and we have to wait and convince them that we had 4 rooms. They didn’t have confirmation from Expedia for 4th room which was never expected with Serena hotel . Someone at the hotel changed our booking. Later they admitted 4th room."

"Very polite and courteous staff , clean and nice location . "

"Excellent staff and service they are very nice people and helpful "

"Great hotel. Clean and comfortable. Great shower. AC is good too. Breakfast was very good. Staff is great. "

"Nice , clean hotel, food verity was good. Only one problem. Room air conditioner were not working properly in both rooms. Although called technician and was promised that air conditioner will work in 5 minutes but whole night room was very hot. Couldn’t even properly sleep and was getting up after every 10/15 minutes. "

"good"

"The moment we stepped into the lobby, we knew this stay would be special. The architecture and design are breathtaking, blending classic elegance with modern comfort. It felt less like a hotel and more like a private, opulent retreat. Every corner is meticulously cared for, creating an atmosphere of pure tranquility and luxury. We felt pampered and rejuvenated throughout our entire visit. An absolutely flawless experience from start to finish—worth every single star."

"Great comfortable convenient downtown Hotel. Friendly staff. Excellent service. Big rooms. Good breakfast."

"It was perfect a nice vacation with Family."