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"The hotel location was very good, haram 5-8 minute walk. The housekeeping staff was very good. Cleaned our room every day, gave us fresh towels as well as water. Bellboys were good. When we called them to take up/down luggage, came straight away. We did not use other services such as breakfast, laundry so can't comment. A laungry shop was 2 minutes away as well as money exchange. "

"We came to stay here as a family and were very delighted with the service and the cleanliness of the hotel. There was a good variety of breakfast choices available for all. The main reason we chose to stay here was at it was of close walking distance to the haram. During the day there was many places where we could go shopping and places to eat. "

"Easy access "

"An excellent place for our first family umrah. We opted for breakfast and evening meal in our package which was superb! Have already recommended to some of our friends "

"It’s pretty clean and so help full stuff"

"Food was really nice,with a lot of options in the buffet. We had a king suite which was nice and spacious. Staff were very nice and approachable. We dod experience one issue in that we noticed some bed bug bites. We did not see any bed bugs ourselves but we reported it nonetheless. Special mention goes to Riyaz Haniffa who came to resolve. He arranged for all our luggage to be transferred to another more superior room suite with fantastic views and arranged for complementary refreshments for the inconvenience. It was good to see that they take hygeine concerns so seriously. Stayed at this hotel twice now and would definitely return in future."

"I had a wonderful stay at Address Jabal Omar. The staff were incredibly respectful and welcoming, and the service was excellent from start to finish. Everyone I encountered was so polite and professional, making me feel truly valued as a guest. Even at the reception, the check-in process was smooth, efficient, and handled with great courtesy. The atmosphere is refined, clean, and elegant, a perfect combination for a comfortable and memorable stay. Highly recommended!"

"Very nice and warm hospitality "

"Everything was excellent. We checked in very late. Reception guy Mr.Saleem was very kind abd helpful. Many thanks to him. Aliya"