Search Pet-Friendly Hotels in Madisonville

"HORRIBLE infestation of roaches, no smoke detector in my room just hanging wires. Roll in shower didn't drain very well I had to cancel my reservation for Saturday I didn't want to fight the roaches another night. The air conditioner was in horrible condition see photos."

"Awesome place for the price "

"I received a phone call about an hour before myself and 4 guests arrived from 3 hrs away to tell me my room on first floor wasn't available. I had confirmed it only 2 hrs earlier. So two ppl had to get another hotel and I kept a room with a large bed instead of two. It was not clean. It wasn't cleaned after the first night either. The hotel does not have adequate parking and inside was very noisy and not a place to choose if you want to get any rest. Definitely inconvenienced and will not be back "

"Overall okay place to stay, was clean and comfortable enough for me and kids to stay in. Probably won’t again though, at least not with my kids. There were some small things I noticed. The back plate on the door was damaged and a couple of the pillowcases had cuts in them. The most concerning was the smoke detector had a bag tied over it which screamed a safety concern. Then, the first night the fire alarm went off briefly (turned out to be a false alarm) and there was no notice if everything was safe to return. I had to call to verify. "

"We were unable to stay here. When the reservation was made on 02/27/26 I requested a room with a rolling shower. The property staff responded by saying the room that we had booked did not have a rolling shower. I responded back that a walk-in shower would be just fine and did the room we booked have a walk-in shower? There was no response from the hotel staff to my query, just crickets. Since they did not respond back I assumed our room would have a walk-in shower as pictured on the Expedia website. Upon arrival yesterday the room we were given only had a bathtub. I repeated my concerns to the very sweet and helpful front desk, lady Henny, but she was unable to provide the requested amenity. She said next time we needed to contact the hotel directly and make this request. ( Did she really think there was going to be a next time? ). As my mother and I are both elderly and somewhat disabled there is no possibility of using a tub which is why I made the request in the first place. If the property had communicated this to us then we’d have booked elsewhere. So we had to leave with no refund and had to book at another hotel for the night that would honor our request. Even though the front desk lady was understanding and very sweet, ultimately it’s very clear this property does not honor special requests nor value customer service. For these reasons I am giving this property 1 star and cannot in good conscience recommend it to anyone, especially guests with disabilities. "

"Great clean and quiet room. Only thing was no handicap access on any rooms."