"The hotel offered to help with luggage to and from the train station. This was amazing and so helpful. The rooms were very clean and the fact that it included breakfast was also very nice. The only reason I gave a 4 star is the trash on street walking down to hotel. I felt safe at the hotel."
"This was an ok Hotel. Morning Breakfasts was great. The server was very helpful.
The hotel is on the top of the hill in Aguas Calientes. If you are just adjusting to heights when you get there you going to feel it.
Once you are there you will think twice to go down again. LOL.
The room was ok, only the bathtub was a plastic one and when you step in the middle will bend and you will think will break.
aother than that room was ok w a view of the shops around. Close to waterfalls and natural...
"Staff was very helpful but Bed sheet was dirty and washroom shower was terrible, mold every where . Terrible mattress. We only booked for one night and stay awake the entire night because mattress springs were squeaky, I will never book this hotel again . I had terrible experience."
"There are not many decent options to stay in Aguas Calientes. This hotel is one of the best you can find there. Perfectly located. I strongly recommend to choose a room facing the river. Bathroom needs some renovation and breakfast could have been better, but still overall, a positive experience."
"What a great group of friendly staff!
From arriving at the train station to be met by Ruben who took care of the luggage, got us into the bus and by the time we were up at the hotel our bags were ready for us.
Upon arrival we were greeted by Anthony "our shaman". Took care of every detail and gave us a lot of historical information.
Have to say everyone from the front desk to the restaurant and bar were excellent and made our (short) stay worth it.
Thanks to all!"
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