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"Dirty room and area, first room smelt like bleach, second one has boogers on the bed and the other bed was broke. The area is very trashy the staff was the only good thing about it"

"Everything was perfect."

"Very clean nice workers and amazing views"

"I just expected amenities to be a little higher quality for the price."

"The breakfast buffet was amazing. Did not expect that size and quality of selections and also well-organized and well-staffed. The rooftop lounge was beautiful and inviting. You can go there even if you don’t order anything but we enjoyed a dessert and drinks. The view was so cool with the see-through ledge you can walk onto. Perfect location to enjoy Magnificent Mile just down the street and so many other places to enjoy within walking distance. 100% recommend and will return!"

"We would absolutely stay here again and highly recommend the Omni to anyone visiting Chicago."

"I had been there excess 24 hours before they fixed my tv. The tv was not working properly, and I was not able to stream. They advertise smart TVs and full streaming. When I called for assistance the guy came later in the evening, and told me I would not be able to stream, download google chromecast, and if that didn't work, to call the front desk back. It did not work, and I called the front desk again, and the man said he would send someone else up. No one ever came. The next morning, I tried...

"Muy céntrico! Me encantó la habitación muy amplia y buena limpieza Definitivamente volveré"

"Staff was friendly, hotel was clean and breakfast was great. Only thing they had one elevator working but otherwise it was a"

"I was nice very nice staff clean and comfortable"

"Excellent overall, great location"

"Habitación limpia, excelente ubicación, excelente atención, bar"

"Nice property and location. Was charged 3 times for parking."

"Not a good place to stay. The room was hot, the staff was not helpful and very rude"

"They first told us it was going to be $25 early check in fee and when we got there they said it was $75. I had to speak to an assistant manager. The bathroom in my room did not have a vent and it got extremely foggy and humid. Bathroom walls were in poor condition. The breakfast inside the hotel was great. The rooftop pool was okay but def not as pictured online. Location was great minus all the homeless people near by."

"Great spot."

"it was very convenient becsuse of the location"