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"Dirty room and area, first room smelt like bleach, second one has boogers on the bed and the other bed was broke. The area is very trashy the staff was the only good thing about it"

"Everything was perfect."

"Loved the lake view and the city view at night. Close to good food and plenty of stuff to do."

"Close to park and restaurant"

"The lobby was beautiful and clean. The staff at the front desk and bar were all friendly. The breakfast was delicious. Cannot wait to come back and stay at the RIU."

"Main area was nice. Hotel room was outdated"

"Room is small but clean enough. Location is the best. Close to the ruyand almost every thing else."

"Firstly, the staff is VERY nice and very helpful. The rooms are clean and hotel is well maintained. It is in a great area and walkable to many different things. The restaurant/bar inside the hotel also is very nice. My only gripe is that 1 of the 2 elevators were not working for my stay so there was always a huge queue of people waiting to use the 1 working elevator. Nonetheless we had a great stay and I would 100% stay here again."

"Breakfast was good"

"After a long day of flight delays we get to the hotel around 10pm and they told us they had given away our room for that night so we had to go to another hotel for that night. The manager on site was not helpful or understanding of the inconvenience this was and how it added to vacation time lost due to have to keep packing up our bags to move to a different room. When we arrived the next morning we were offered a room that wreaked of lysol. Once again we had to move to another room. They...

"The staff was very friendly and helpful. Everything was very good."

"Great Experience"

"We decided to extend our stay and the staff were amazing. Very courteous !!!"

"Overall, my stay was disappointing. There was a lot of miscommunication from the beginning, and whenever we tried to get help, some of the staff came across as passive-aggressive and weren’t very helpful. It made simple questions feel like an inconvenience. The biggest issue was the room. If you’re staying in a two-bed room, don’t expect much of a view. Ours overlooked an unattractive area, which was disappointing. The hotel itself was okay with some plates on the floor of rooms, but the poor...

"Great location"

"Perfect location and stay, it was really good for solo travel as wel."

"Nice"