Free self-parking

Reviews of DeanGate Motel

2.5 out of 5
DeanGate Motel
High Street, Lydney, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 127 reviews" "
Rating 8 - Good. 51 out of 127 reviews" "
Rating 6 - Okay. 9 out of 127 reviews" "
Rating 4 - Poor. 5 out of 127 reviews" "
Rating 2 - Terrible. 4 out of 127 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was too warm and would have been better with a fan.
Stayed 1 night in May 2024

8/10 Good

Clive

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No fridge available.
Stayed 9 nights in Mar 2024
Response from laura on 27 Mar 2024
We have fridges available in some of our rooms. If you stay again just choose a luxury or deluxe room .These all have fridges in . Thank you

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Meet expectations and very suitable for our needs as we were spending time visiting family
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deangate is great
Stayed at the Deangate a few times, super friendly staff, clean and comfy rooms, highly recommended.
Stayed 1 night in Jan 2024

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shabby property
Stayed 1 night in Sep 2023

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
There was no staff at the front desk!! The place was old but the room was bigger then normal rooms. No restaurants near by. Noisy street out front!
Stayed 1 night in Sep 2023
Response from Laura on 17 Oct 2023
Many thanks for leaving the review. Sorry it doesn't sound like you enjoyed your stay as much as you should have. As advertised our front desk is not 24/7. However, there is always someone on hand should you require anything. This information is made clear on check in or before arrival. We have a work mobile which is always answered and also a ring doorbell. Often the shutters are down yet we are around cleaning / attending the garden etc . Even over night someone is onsite for emergencies. There are many eateries nearby. I could recommend 5/6 restaurants / pubs to eat witithn 1 mile or so from us, with all their menus and contact details located in our foyer. The noisy drain is apparently scheduled to be dealt with later this month thankfully. Hopefully we can welcome you back now you have this information to hand

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Kameel

They were kind enough to accommodate us with a late check in since we were arriving late. No one was at the front desk even after 11 am the next day
Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Stayed 4 nights in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Charley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

roy

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Patrick

Stayed 1 night in Apr 2023

2/10 Terrible

Dominic

Stayed 1 night in Apr 2023
Response from Manager on 24 Apr 2023
Many thanks for the review. Sorry you didn’t enjoy your stay this time. We understand a shared bathroom maybe isn’t for you. But some people like a cheaper clean room. Warm Bed with complimentary free tea coffee and just a place to sleep it’s perfect. Next time you stay , maybe you may prefer the rooms with en-suite. Much larger and own shower and bathroom.

8/10 Good

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a single room with a shared bathroom and it was great for the price. After being in hostels for the past week it was luxury to be able to shut and lock my door. Was clean and quiet
Stayed 2 nights in Apr 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my stay, walkable to Tesco (5mins) and Lydney town (10mins), plenty of parking, friendly staff. Tea and coffee facilities in room
Stayed 2 nights in Apr 2023

8/10 Good

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great value very clean and spacious room. My second stay in a matter of weeks.
Stayed 2 nights in Mar 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip
Great value room spacious and clean recommended.
Stayed 1 night in Mar 2023

4/10 Poor

Kevin

Liked: Staff & service, amenities
Disliked: Cleanliness
Nice location
Stayed 1 night in Mar 2023

10/10 Excellent

Jo

Stayed 2 nights in Dec 2022

10/10 Excellent

l.e.day

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Swandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was greeted with a smile from a lovely lady and her daughter putting up a xmas tree by check in. I couldn't ask for anything better. I'll certainly be staying there again 😁
Stayed 1 night in Dec 2022
Response from Laura on 8 Dec 2022
So very glad you enjoyed your stay . We will look forward to welcoming you again soon !

10/10 Excellent

Sarah

Stayed 1 night in Nov 2022

8/10 Good

Vince

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking in front of your room which was handy and room was decent size.
Stayed 2 nights in Nov 2022

10/10 Excellent

k e

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will use again
Great place to stop and will be back. Continental style breakfast was really good value served on time and set me up for the day.
Stayed 4 nights in Sep 2022

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 1 night in Sep 2022

10/10 Excellent

AMANDA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

AMANDA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Ronan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner was very helpful and really nice
Stayed 2 nights in Aug 2022

10/10 Excellent

peter

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Jul 2022

10/10 Excellent

Josephine

Liked: Staff & service, amenities, property conditions & facilities
I liked its convenient closeness to the Forest of Dean which is filled with wonderful walks and picnic spots. My personal favorite is the River Severn and its docks with it's many moods and long river-side walks. There is now a cafe and toilets there.
Stayed 6 nights in Jul 2022

6/10 Okay

Alan

Travelled with partner
Disliked: Amenities
Room wasn’t serviced on our second day. Was told it’s due to covid and they only service rooms if requested. That’s ok if they tell you about this policy; it’s very difficult when you need toilet rolls and toiletries replenishing. A simple notice in the room is all that is required. The room was ‘clean’ but would benefit from an occasional deep clean
Stayed 2 nights in Aug 2022
Response from N on 6 Aug 2022
Many thanks for the review. We brought this in at the start of Covid and have kept it in place as majority of gusts like the system. We don’t feel a notice needs to be in place - a hanging sign is left obviously in room which says please service room. If this is left on door the room Is serviced. Seems a simple and effective method with no explanation needed. We also leave plenty of tea etc and towels to cover the full stay so not needed. Including toilet rolls - usually one one whole roll per day a couple is sufficent. We hope we can welcome you back soon

8/10 Good

Norma

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location, easy parking and very adequate facilities. No hesitation in recommending and would be happy to have a return visit.
Stayed 2 nights in Jul 2022

6/10 Okay

Haydn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Helped sort late check out and room location, thank you.
Stayed 1 night in Jul 2022

4/10 Poor

Vince

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a double room which had bad stains on the carpet and chairs, the bathroom wasn’t clean and the silicone around the shower was black and mouldy. Could here the people on both sides of the walls talking and watching television as I doubt there’s any insulation between the walls, whole place needs a makeover!
Stayed 4 nights in Jul 2022

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place
Nice room, good location, no complaints at all. Wish I'd found it earlier!
Stayed 1 night in Jul 2022

8/10 Good

Vince

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice USA style motel!
Stayed 4 nights in Jun 2022

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
For a budget hotel not a bad stay.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find, Excellent condition inside and out, Did not have breakfast so cannot comment. Otherwise very impressed. Also short 5 minute walk to a pub.
Stayed 2 nights in May 2022

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what I wanted. A one night stay in a clean comfortable room. I didn’t sample the continental breakfast but then again there was no information as to what it comprised of.
Stayed 1 night in May 2022

8/10 Good

Shane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !
We stayed for one night as we was attending a music event nearby. The stay was enjoyable the room and motel itself and grounds were very clean and accessible to the town. The manager on arrival was friendly and very helpful with any questions or requests. We would stay again 🙂
Stayed 1 night in May 2022

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good, nice room and very comfortable. Would definitely stay again.
Stayed 1 night in Apr 2022

10/10 Excellent

A

Liked: Cleanliness, property conditions & facilities, room comfort
All good.
Neat & Tidy. Ideal for my business stay of just me. Beware, and nothing directly to do with the hotel, but booking a taxi before 10am is impossible, no uber, all the private hires on school runs
Stayed 2 nights in Apr 2022