Best Western hotels in Lubbock

"Convenience Needs an update"

"Our room was not clean even after we waited 45 minutes for them to clean it. There were smells of sewage from coming from In the bathroom. The hot tub had a very foul smell when you turned it on and the water was very murky. We were told the pool could be used at our own risk whatever that meant. "

"Yes"

"Room was clean, staff was very helpful, loved the outdoor fireplace. Was disappointed that several menu items were no longer available, such as the Shiner Bock ice cream. "

"Good breakfast "

"All was decent except for being overly charged for having a pet. Won’t stay there again."

"We have stayed here multiple times and have always enjoyed it. The rooms are very nice and breakfast is good. "

"The hotel stunk of weed and the room was awful! I didn’t even want to get in the shower. It was nasty. "

"The room was extremely cold. Maintenance was called & came out a couple of times. The attempts to fix were unsuccessful. My mom & dad are both elderly & they were extremely uncomfortable. We had family staying there in another room & they had the same problem."