Lovelady Packages (Flight + Hotel)

The hotel is older and I loved that. However, there are no amenities. No coffee makers, kettles in rooms. No chair for a computer desk. Had to hound continuously to get one. The elevators were continuously breaking down with at times long line ups for the one still operating. Rooms lacked regular maintenance. Sometimes tv would work, sometimes not. Extremely small bathrooms. I was told I could get a late checkout if I come back to the front desk the day before our checkout, when I did that I was told it was a guaranteed late checkout until 1 pm just call front desk at 7:30 am on day of departure and they will add me to the list. I called and then was told the hotel is busy and cannot accommodate my request! I feel that the people that worked there are very nice however the management is poor which reflected on the misguided staff.

My fav spot in all of NYC!

The balcony we got was a view of ugly dirty rooftops with air conditioners and nothing more than that.. I would love to give this property of five star review but the fact of the matter is the picture is make the rooms look much bigger than they are. It doesn't say much about the sink being in the middle of the room and not having an actual bathroom. The beds are extremely hard and the quarters are close. For a boutique hotel with somebody who's not picky about the beds and just wants to be in Little Italy I'm sure it's fine but for us it would not work but I'm extremely grateful that they gave us a refund despite the fact that it was a non-refundable booking. I also credit Expedia and our platinum membership for that. The front desk and the management was very helpful with that and I appreciated it very much. If not for that it would have ruined our whole trip cuz I was traveling with my mother and we have specific needs. So Props to them for that.

Beautiful hotel with great views of the city. Wonderful staff. Zou Zous restaurant in the hotel is really good. We stayed in the deluxe king and there was ample drawer space to unpack. There are 2 Starbucks steps from the hotel and many outdoor seating areas around the hotel. The 7 train is 1 short block away, and Hudson Yards is across the street. We loved it!

A perfect place to stay!!