Search Hotels Near Lourans Arts, Al Ain

"Honestly, speaking, we know this hotel for many years and this year it’s totally different unlike any other year before The service inside the hotel is a disaster the employees on the front desk. They’re not helpful never never felt such treatment and bad service at this hotel at previous visits . I’m trying to be honest and open we wish for the hotel good luck . "

"Great staff, accommodation in line with the price and the bars and night club are perfect for people looking to unwind. "

"They couldn’t find my Expedia reservation until the next day. You guys need a way better system than the one you have, people need to be able to book with Expedia and just show up to the hotel. But the manager on duty that night told me “it’s not us, it’s your booking.” Like it was my fault for booking online. That’s a terrible way to talk to your customers."

"Staff were very supportive and stay excellent."

"Amazing hotel, loved our stay here! 5* service from receptionist!! Can’t wait to be back again! "

"Very pleasant place to stay"

"La piscine et le parking sont très bien. En arrivant, la réservation n’avait pas été prise en compte. Les logements étaient très mal équipés. Ils n’ont que très peu de couverts par rapport au nombre de personnes. Les plaques de cuisson ont pris feu et ils n’ont pas réussi à réparer donc nous avons changé de logement. Les logements sont équipés de façon disparat. Certains disposent d’un micro micro-ondes et d’autres non. Les deux nuits que nous avons passé étaient affreuses, car il y avait...

"hotel is wonderful. Great setting. Lovely room. Super amenities."

"The property and staff was very kind and helpful. However we were there without a personal vehicle and really could not get around over there. And s should be mentioned to guests to have own vehicle or be prepared to taxi around long ways. "