Search Hotels Near Lotte Mall Tay Ho, Hanoi

"Good property and place to stay"

"Very clean "

"Very clean. Spacious. Kitchen had everything you could need, including a washer/dryer."

"Many good thing as about this hotel. The staff are the best from anywhere we have stayed in southeast asia. Specially Flower and Jasmine. There were plenty of sitting areas. The pool looked good but it waa too cold to use. We arrived late and the kitchen waa closed but the cook offered to make pizza for us. The grab was very cheap to old town. The food was good and inexpensive. roomsspacioua and "

"부모님과 같이 가기 좋습니다 조식에 아주 만족하셨어요 직원분들도 아주 친절하십니다"

"Nice hotel huge room close to lake "

"Great experience "

"We stayed here for five nights mainly for sight seeing. The property was nice. The staff was friendly. We chose West Lake for quietness. We were disappointed that there was no prior communication about the big construction in front of the hotel - apparently it will go on for a year or more. It was far from the greenery as per their photo. Construction noise woke us up at 6am on our first night. We managed to change to quieter apartment the next day but this had already affected our energy on the day and plans. Suggest to be transparent about the noise situation early when customers book or enquire. Pay closer attention to customers with quiet apartment request at check in. The sauna just wasn't hot enough and was difficult to use with unclear instructions. The breakfast wasn't on par with hotels like Lotte or Melia Vinpearl on a similar grade."

"Great hotel value for money "