6/10 Okay
Grace
Travelled with partner
6 May 2024
Liked: Cleanliness
I booked a king room but they gave me a queen. Then I found the A/C did not work. They offered to give me a fan. Imagine that! If I did not want to sleep, I would have booked a red eye flight and skipped the stay. I assume most people who stay here have an early flight to catch. So I asked to switch to another room. They were decent enough to let us move. This is almost midnight already. Then I found out they actually had king room but did not give it to me at initial check-in. I forgot to pack a British plug since this was the only night we stayed in England. They did not have a loaner. Other hotels would have loaned us an adapter.
Grace
Stayed 1 night in Apr 2024