"Great hotel for an overnight stay, especially if you have an early flight out of Heathrow. It's 2 mins walking distanct to the terminal and it is all connected by a bridge which means you will never have to venture outside to get to T5.
Breakfast is fantastic and staff are great!"
"Generally good after a very slow queue for check-in (20 minutes). Friendly and attentive staff (although not quite enough of them?). Food great and cocktail bar fine. One of the main lobby lifts kept malfunctioning- nobody on had to fix it? - so there were some long waits there too (minimum 5 minutes at some times). "
"Yes
The bed sheets changed every 4 nights !
Since I changed my room due to noise from adjacent disco the next day
The sheets weren’t change for basically all time I was there
"
"Good location, wifi not great and my room was facing a builders yard so very noisy late in to the evening. Can also hear every door in the corridor slamming shut. "
"Excellent location, professional staff and very clean. Room was a bit small but not an issue since we ventured out all day and only used the room for getting a good night's rest."