Staff is friendly, courteous and professional. Rooms are small but comfortable. My only beef is the bed was too close to the wall which made it challenging getting out of bed and the toilet seat wouldn't stay up. That's challenging for a guy. Complimentary coffee and cookies are good. Centrally located. There's a nice market across the street, Market St. Tube nearby, Tower Bridge, HMS Belfast, River Thames, monument dedicated to the fire of London in 1666, an incredible market right across the Tower Bridge and if you like Indian/Bangladesh food or into Jack the Ripper, the East End/Whitechapel is close. I would recommend staying here.