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"Extremely underwhelmed. Traveling with three adults and two kids (3 years and 10 months), this resort failed on every level. At check in, staff could not understand a basic room number request to stay near our traveling party until shown a phone screen, yet they still placed us on different floors. ​The rooms are poorly equipped for families. There is a microwave and fridge but no coffee maker or microwave safe cups to heat water for baby formula. Cleanliness is nonexistent. A floor spill wiped...

"Yes. Breakfast was good. And the room was great. "

"good"

"Clean. Parking. Friendly staff"

"EVERYTHING WAS GREAT ! FRIENDLY STAFF, NICE CLEAN ROOM, CONVENIENT LOCATION."

"Very conveniently located. Very clean. Staff was very friendly. Breakfast was great. Especially enjoyed the free coffee which was excellent!"

"We have a family of 6 and chose a king bed with pull out sofa and twin size bed. Room was clean and well stocked. Staff was friendly and helpful. Experience was very positiv"

"The set up and cleanliness of the room was nice! However the beds were very hard and the staff were not helpful or very friendly and welcoming."

"I did online check in , however I was told I had to check in at front desk."

"Friendly, kind, and patient for an 11 pm check-in. Clean rooms, parking lot, lobby, halls, breakfast area. Breakfast was good quality, with many of the usual offerings, but tasty too"

"We love this place! Nice, free breakfast & you can't beat the Chula Vista water park passes!"

"Nice place for the kids to play and unwind. Rooms are outdated but nice enough for the amount of time there. Great location"

"If you don't want a half hour walk from the parking lot to your room, don't stay here. Need escalators for real."

"Breakfast was good - - a variety of different things. Rooms were clean. The walls had some visible areas where paint touchups are needed and had a weird ceiling light above the dresser but other than that it's a nice, affordable place to stay. Close to many of the places we wanted to go to, especially the Outlet."

"Professional staff and quality hotel."

"Mold in the bathroom, some schmear of something on bathroom door. Room 401, and I’m sure if the care, all of this will be handled. Staff was nice, linens were old."

"Always love staying here when we come down for basketball tournaments. Outdoor pool and fun for the kids and conveniently located."