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"Staff is always very helpful and friendly!"

"By far the most disgusting hotel room I have ever been in. The floor was sticky. Everything was dirty and it was supposed to be a non-smoking room but definitely wasn't. The room reeked of cigars. If you have any other choice DO NOT STAY HERE."

"I didn’t like the fact that when I got to the property, I was in line waiting to check in. There Was somebody ahead of me wanting to change their room because there was an issue with the room they had. the staff gave them a room that I was supposed to be checked in. When the staff got to me, she said if I knew you was waiting to check in the room I would’ve never gave her your room. I had booked a king size bed a suite She changed me from that into a small room with a king size bedso I really...

"Clean room shopping nearby "

"The property, staff and amenities were all great. Helpful staff all shifts"

"Nice place. Seems recently renovated or well maintained. Decent breakfast fresh and warm."

"New rooms, amazing shower"

"I have stayed here several times when I had business in the area. It is always convenient and comfortable. The staff is excellent! This will continue to be my home away from home when I am in Concord."

"The only issue we had was slowness of the elevators due to 1 being out of order. This caused me to use the steps a few times. The hotel has been recently renovated and everything is nice and clean."

"The room and the hotel in general was clean and made me comfortable which is usually hard for me in hotels. The staff were friendly and helpful and I would stay there again for sure."

"Na"

"The lobby smelled like vanilla musk. It was fantastic! Clean, affordable and within walking distance to restaurants and stores. A good choice if you’re going to see a show at the Amp Ballantyne."

"First off, I want to say the staff was very helpful and cooperative. I have nothing negative to say about the them. The property, however, is in SERIOUS need of a remodel. It is a very dated. There were rips in the curtains, cracks in the wall and a huge patch job on the ceiling. The couch in the room looked dirty enough for us to ask for another sheet to cover it before we sat on it. The towels were thin, the toilet needed 2 flushes to work. The Hiltons need to live up to their name. I would...

"The best thing about this property is the location. It is just off the I-85, minutes from the track, and minutes from shopping. There are also many restaurants nearby. We were very pleased."

"Friendly service and close to everything"

"Loved the evening staff and cleanliness. Pool and gym times are amazing for our work schedule as we travel. The morning staff was not as friendly as the nighttime- specifically Ms Karen who was wonderful. The coffee machine was delicious, keep this please. The cleanest hotel by far that we’ve stayed at in the area from Kannapolis to Concord. The breakfast was ok- but the staff very loud videos while we tried talking over coffee and the eggs were way too runny to try to eat. But overall great...

"Great hotel! Clean, nice and great staff!"

"To expensive for the price!!"

"I wanna begin this review by saying that GWL Concord would probably be a really nice property for families with children, as long as the adults are OK with slumming it a little bit, every child we saw there was having an incredible time. 1. Information- we called a few times leading up to our stay to confirm, property details and policy. When we arrived, we were informed that all of that was incorrect and the phone team is often wrong, but we made all of our travel plans around that team...

"Great staff. Clean rooms. Quiet and safe location. Lots of room for parking. Overall, a pleasant and restful stay."