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"We were given an accessible room, no AC but the reception kindly provided us with fans and ice. The duvets were very thick for the time of the year. The pool closing time is way too early, maybe consider pushing it to 8pm."

"It’s a beautiful building in very pretty grounds. It’s a bit faded and needs a revamp as it has amazing potential. The bathroom was clean but the shower curtain was grubby. It was brown at the bottom. The room was clean but needs more lighting and the curtains were hard to open and close. The old mirror was very mottled and hard to use. Breakfast was ok and staff were friendly. No hash browns available. When breakfast arrived they were just absent! ‘We don’t have any’. At check out - service...

"The apartment was a bit difficult to find, especially in the dark. Whilst it had everything we needed it was dated and could have benefitted from a deep clean, cobwebs & mould around the windows. The windows also condensed a lot in the morning. None of the heaters worked and only two of the electric storage heaters worked. So we had to prioritise the children’s bedrooms over our bedroom and the lounge. One of the sockets in the kitchen kept blowing the fuse when we tried to use the kettle. When...