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"Wait times for the food was very long. We did all inclusive and sometimes had to wait more than 90 minutes for our food. "

"This was one of the most disappointing resort experiences I’ve ever had. The room was fine and the location is beautiful, but the service completely ruined our stay. The resort is clearly and consistently understaffed. At many points, there is only one bartender working — not just occasionally, but regularly — and that same person is often also responsible for running food orders. This means they are constantly leaving long lines of guests waiting just to grab food elsewhere. Calling this...

"The hotel itself is in great condition and looks well maintained, which makes the experience even more disappointing. Unfortunately, the service is on the level of a hostel rather than a proper hotel. The staff give the impression that they’re doing you a favor instead of simply doing their job, which makes interactions frustrating. Room service is practically nonexistent. Our room was cleaned, but no fresh shampoo or shower gel was provided. After calling four times with no result, I had to...

"Room not ready, was brushed aside and waited two hours for room and I checked in at 5pm already enough time to have it cleaned. Finally got into room was 7pm! Garbage receptionist and old outdated hotel"

"Nice staff nice spacious room only complaint if you’re going for the beach be aware it’s seaweed inside so you can’t access the beach also it’s far away from main attractions if you want a place that’s more quiet then oyster is perfect for you "

"We stayed in an ocean front beach front studio. It was amazing! Great service and great food at The Hideaway restaurant. The only thing that would make it better is a hotel shuttle."

"Very friendly staff. They went above and beyond. "

"Special thanks to Flavia who was super helpful in every respect We just stayed for One Night but truly enjoyed the time at Pomme Cannelle "