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Reviews of Hampton By Hilton Guanacaste Airport

4.5 out of 5
Hampton By Hilton Guanacaste Airport
Ruta 21 frente Condominio Solarium, Liberia, Guanacaste

Reviews

9.4

Exceptional

Rating 10 - Excellent. 188 out of 247 reviews" "
Rating 8 - Good. 38 out of 247 reviews" "
Rating 6 - Okay. 13 out of 247 reviews" "
Rating 4 - Poor. 2 out of 247 reviews" "
Rating 2 - Terrible. 6 out of 247 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
5 minutes to the airport .
Stayed 1 night in May 2024

10/10 Excellent

SUMMER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Property! Very clean and close to the airport. We stayed here on our way out of Libera to the United States and it was the perfect location. They even had an airport shuttle that ran every 15 minutes.
Stayed 1 night in May 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great.
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport and they offer a free shuttle service. Enterprise rental was on site so we were able to drop off our rental there and catch a shuttle in the morning. The staff were all friendly and great to deal with.
Stayed 1 night in May 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great pool, pleasant staff. We had two problems with our room (coffee maker not working, remote did not control the TV) that were fixed immediately. However the prices of restaurant and convenience store are highway robbery, which is the new norm throughout Costa Rica.
Stayed 1 night in May 2024

10/10 Excellent

Robyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and pretty!! Love the artwork!!
Stayed 1 night in May 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in May 2024

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly service! Close to airport so very convenient!
Stayed 1 night in May 2024

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 5 nights in May 2024

10/10 Excellent

michael, lompoc

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and took care of us, respect and normalcy is all we wanted and we got it there, they took care of us like they wanted to do it for us and did they jobs well would recommend this hotel to my friend's and family.
Stayed 3 nights in Apr 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Will highly recommend.
Stayed 1 night in May 2024
Response from May Trejos on 12 May 2024
Greetings from Hampton by Hilton, I would like to thank you for your positive review. It is a pleasure for Hampton team members that our clients are satisfied with the service

10/10 Excellent

Maged

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from May Trejos on 12 May 2024
Greetings from Hampton by Hilton, I would like to thank you for your positive review. It is a pleasure for Hampton team members that our clients are satisfied with the service

10/10 Excellent

Kelli, Bellevue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to the airport and it’s very nice and clean. The staff is super friendly and accommodating. We loved the breakfast they served. They had variety and it was good to taste the local cuisine on the first day of our journey in Costa Rica!!
Stayed 1 night in Apr 2024
Response from May Trejos on 12 May 2024
Greetings from Hampton by Hilton, I would like to thank you for your positive review. It is a pleasure for Hampton team members that our clients are satisfied with the service

10/10 Excellent

marisol, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness!
Stayed 2 nights in May 2024

10/10 Excellent

sandra, tyler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
had our flight canceled so we booked this hotel for convenience and it was nice, new and clean. Free shuttle to and from airport.
Stayed 1 night in May 2024
Response from May Trejos on 12 May 2024
Greetings from Hampton by Hilton, I would like to thank you for your positive review. It is a pleasure for Hampton team members that our clients are satisfied with the service

6/10 Okay

Pedro

Travelled with partner
Disliked: Staff & service
I travel to Liberia about 10 times per year and saw the hotel being built The walls don’t absorb the noise from outside There was a school ground staying in my floor and sounded like they were playing soccer on the hallways At breakfast I had to clean my own table
Stayed 1 night in May 2024

10/10 Excellent

Xing

Liked: Cleanliness, staff & service, property conditions & facilities
The bedding is very comfortable, it has a small fridge and a couch area, a nice place to stay, nearby the airport and free shuttle.
Stayed 1 night in May 2024
Response from May Trejos on 12 May 2024
Greetings from Hampton by Hilton, I would like to thank you for your positive review. It is a pleasure for Hampton team members that our clients are satisfied with the service

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a new facilities.
Stayed 1 night in May 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super close to airport, not much in area to do. Pool is nice and food is good.
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naty at the front desk was very helpful and kind. We appreciate the ease of being so close to the airport. We would definitely recommend
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The property seemed brand new and the staff was really helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Petr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is brand new . Pool is very good.
Stayed 1 night in May 2024

10/10 Excellent

Jen

Liked: Cleanliness
Easy shuttle from hotel and check in. Very clean and friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

kelly a., Knoxville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to airport.
Stayed 1 night in May 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Our flight got cancelled so we stayed here last minute. Spent the evening at the pool and the beach bar! Our keys didn’t work when we arrived and the safe didn’t work but other than that it was great.
Stayed 1 night in May 2024

8/10 Good

Thuy, York

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last night stay before flying out in the morning. Easy & convenient check in and shuttle to the airport in the morning. Enjoyed the pool (not much shade) and had excellent burgers for dinner. An Amercialn Airlines flight was delayed overnight and the hotel got busy but from what I could see the service was still great. Buffet breakfast in the monrng had good choices. The room is not exceptionally large but has everything you need including seating table, storage etc. and is modern and enjoyable
Stayed 1 night in Apr 2024

10/10 Excellent

Christie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabiola was a wonderful and attentive waitress in the restaurant. All the staff greeted us as we encountered them and asked if all was good. Very considerate. Our room is brand new. The hotel opened recently in Dec 2023 or Jan 2024. Beautiful and well appointed. We had a king room with a desk, sofa that also had a stand for computer use. Many outlets, lights, easy to use temperature control. The bath has full sized shampoo, conditioner, body wash, and body lotion dispensers. We had a very restful stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and convenient to the airport.
Stayed 1 night in Apr 2024

10/10 Excellent

trinet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly new and very clean. Staff was friendly and helpful.
Stayed 1 night in Apr 2024

8/10 Good

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy hotel option when you fly in late to Liberia
Stayed 1 night in Apr 2024

8/10 Good

Magdy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. The breakfast is good and hotel is clean and beautiful. The only thing that it is far from the city and sometimes Uber is not available because of the traffic.
Stayed 6 nights in Apr 2024

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to car rental return and airport. Convenient for a morning flight.
Stayed 1 night in Apr 2024

10/10 Excellent

Denise, Sarasota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another flight delay. We had checked out, went to the Airport and was able to come back on their shuttle and recheck into the hotel same room cleaned with no problem. Also, we were still able to have breakfast that was included in our stay. Comfortable, Absolutely Clean, Food was good and people excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in the staff were very friendly and helpful. I had issues with wifi and they got me sorted out! The entire hotel is immaculate, and our room was also clean and very unique with storage options!
Stayed 2 nights in Apr 2024

10/10 Excellent

Denise, Sarasota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient since our flight was cancelled and we were stranded overnight
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great sofa area in room. Comfy bed. Excellent staff at check in. Great to be so close to airport. Shuttle is a bonus too.
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jafet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was an amazing place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Cameron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located very very close to the airport so for early departure or late arrival it is perfect. The property is brand new so everything is clean and well kept. The challenge is not to hotel but the location. As the highway to Liberia is only two lane the highway can become pure gridlock and what should be a 10 minute ride can take an hour or more. Because of that we were essentially " trapped at the hotel for the night" and had dinner at the pool. However the food was very good and the service was fantastic. We did adventure around and walked around the industrial complex right behind the hotel and found a micro brewery called Numi. Of you like beer this is a MUST stop!
Stayed 1 night in Apr 2024

10/10 Excellent

Lissette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel, beautiful combination between carpet and wall ♥️love it
Stayed 1 night in Apr 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Liked
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Customer service was over the top.
Stayed 1 night in Apr 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, like new hotel, friendly staff. Breakfast was great. Really convenient to get to the airport. I would stay here again.
Stayed 1 night in Apr 2024