โรงแรมใกล้สวนพฤกษชาติ Lewis Ginter, ริชมอนด์

"Quiet, good size room, nice staff. "

"old property, not enough tower, my husband tried to call front desk for extra tower, the phone in the room didn't work."

"The room was not clean, there was hair in the sink and flicks of toothpaste on the mirror. The bathroom tub/shower was so bad we didn't feel comfortable showering in it. The toilet paper roll had 8 squares of toilet paper on it and we had to put the new roll on ourselves. The back of the bathroom door was coming apart and there were dust bunnies in every corner. I was happy we only had to be there 9 hours!"

"It was cleaner than most "

"Great hotel for the price:)"

"Yes"

"Staff were very nice and helpful. Renovations were being done to the building our room was in, so there were a few issues: no working ice machine, little things missing like the hook on bathroom door, room had an industrial smell when we first checked in (we bought an air freshener to get rid of it), the ceiling over the bathtub started leaking the second night, the grout hadn't been wiped off between the bathtub wall tile. "

"We had a great experience staying at Pinball Pete’s place. Very clean, cozy, comfortable, with use of the kitchen and some food provided … and, of course, pinball! Our host also went above and beyond in helping us to resolve an unexpected issue. Hoping to stay there again in the future."

"Was great and friendly staff"

"The room was nice. Mostly what you expect of a Hampton Inn. One elevator was out of order, and the one working elevator sounded like it might need repair as well. Cracked flooring in dining area that needs replacement. Also, the water in our shower took a good 7 minutes to get warm despite being turned to full heat. Other than those few items, it was a good stay."

"We stayed in a two-queen-bed suite and were impressed by how spacious it was. The hotel is relatively new, and everything—from the room to the common areas—felt clean and well-maintained. That said, the hotel gets extremely busy on weekends, especially during events like the Jefferson’s Cup. With so many families staying there, it can get quite noisy at night, with kids running through the hallways and in nearby rooms. If you're a light sleeper or looking for a quieter stay, that’s something to...

"Clean room, friendly staff."

"The room was lovely and spotless. The grounds are beautiful. Judy does a delicious breakfast! She was very friendly and chatted a bit, which I appreciated since I was the only guest at the table."

"Clean room, very kind staff. AC and plumbing wet"

"The rooms are a touch outdated but clean. Beds and pillows need updating. The lobby area was clean - staff was super nice and very accommodating!! Always a smile, welcome when we came in and always looking to serve at the bar for a drink or food. "

"Clean and modern. Safe area. Close to restaurants and shops. Convenient drive to downtown. Only annoyance was one of the two elevators being out of service. "

"Staff were pleasant. Room was clean. Highly recommend esp if you want to enjoy cocktails in the bar/restaurant. "

"Staff was great but the room was not. It looked like someone had been lying in the bed before we arrived, there were towels missing, the furniture was old and worn, and it was really loud outside the room. Will never return. "

"Pro- Clean and updated rooms and bathrooms. Great staff. Con- Indoor pool was unheated and chilly. Whirlpool not operational although hot. Operating button missing, emergency button appears broken off and lack of use has the water looking less than inviting. The daily water checklists on the wall for sanitation levels was not clear if ever updated or measured daily. I didnt risk getting in."

"Nice place, recently renovated, rooms were in good condition. Staff were mixed between good and bad. Whoever manages this place likely needs to spend more time with the staff. Front desk specifically. Elevators were terrible. At one point both were out, used the stairs, not a big deal, but annoying they know it’s a problem and just live with it. The staff mentioned it’s been like that for a while. Giving a decent rating as the rooms are what mattered to me for staying one night, but not sure I’d...