โรงแรมใกล้หอศิลป์ Crossroads Art Center, ริชมอนด์

"Room phone didn't work"

"Hotel lobby and room nice, comfy and clean."

"The cleaning products they used really smelled. The bar also closed really early on Sunday."

"It is quiet, clean and in convenient location. Service and hospitality were exceptional"

"Nicest staff. Great everything."

"the location is very good to access , the room is big. I loved everthing here and will comeback to use it again if go back to Richmond"

"Loose handle on shower controls. Could not get hot water out of it. "

"It was a room. It was "clean" . I only stayed one night literally just to sleep in the room. "

" Breakfast was pretty standard hotel fare - waffles, pastries, eggs (probably powdered). A little fruit. Only one elevator worked. The pool was covered when we arrived. A couple of days later the cover was removed only to reveal brown, scummy water. My reservation said “in season swimming” but this pool needed a major cleaning. Staff friendly. "

"Everything was just perfect"

"Great hotel and great staff.. our only real negative feedback is that the gym is middling at best if we are being charitable… and realistically disappointing relative to the hotel’s overall high price/high value positioning in the market. you all can do better!! equipment, lay-out etc etc sub-par. "

"We booked three rooms. Upon arrival, one room was fine; the air conditioning in one room didn’t work, and the door to the third room was unlocked and open with the room smelling like marijuana. The manager was unable to move into other rooms or another best western property, so we booked rooms at the embassy suites across the parking lot and checked out. Lots of hassle and stress on college graduation weekend!"

"The hotel and staff were excellent in every way. Friendly, kind and courteous...they make guests feel at home. Very clean!! Managed well! Thank you!"

"Account for parking ahead - I had to go to a public lot a few blocks away but it isn't expensive anywhere around and I had no issues really, just had to figure it out. Really cool place to stay for a bit of Richmond history and very walkable area."

"Had guests stay recently. The food was amazing yet hotel wasn’t busy and stsff "

"The embassy suites in Richmond is very convenient to get to centrally located. If you are visiting Richmond, Virginia, the property is beautiful. There’s always a relaxing environment in the breakfast is wonderful."

"We were very disappointed with our stay. The Emergency side door was propped open with a rock at night. When we checked in they gave us a room key to an occupied room and fortunately we only saw an open suitcase and not walk in and disturb someone. These 2 situations made us feel unsafe. The desk clerk gave us a new room and in the middle of the night, at 3 am, the smoke detector battery alarm started going off. Needless to say we didn't get a good nights sleep or enjoy our stay. "

"Great breakfast, easy street parking…friendly staff"