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Thermalhotels & Walliser Alpentherme Spa

3.0 star property
Travelers find natural beauty and relaxation at this mountain retreat, where skiing, horseback riding, and spa treatments await just steps from the door

Choose dates to view prices

Located near Engstligenalp Gondola Lift, Thermalhotels & Walliser Alpentherme Spa welcomes families and adventurers. Enjoy free breakfast, yoga, deep-tissue massages, hiking, biking trails, two outdoor pools, an indoor pool, and bike rentals.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is ฿6,777
฿7,531 total
includes taxes & fees
4 Jun - 5 Jun
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 71

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 29 per pet, per night

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 84.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 6.00 per person, per night for adults; CHF 3.00 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 700 per vehicle (one way)
  • Self-parking fee: CHF 14.00 per day
  • Pet fee: CHF 29 per pet, per night
  • Late check-out fee: CHF 71 (subject to availability)
  • Rollaway bed fee: CHF 84.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Thermalhotels & Walliser Alpentherme Spa have a pool?

Yes, this property has 2 Indoor pools and 2 outdoor pools. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at Thermalhotels & Walliser Alpentherme Spa?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Thermalhotels & Walliser Alpentherme Spa on 4 Jun 2026 start from ฿6,777, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thermalhotels & Walliser Alpentherme Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 29 per pet, per night.

How much is parking at Thermalhotels & Walliser Alpentherme Spa?

Self-parking is available for CHF 14.00 per day.

What time is check-in at Thermalhotels & Walliser Alpentherme Spa?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Thermalhotels & Walliser Alpentherme Spa?

Checkout is at 11 AM. Late checkout is available for CHF 71 (subject to availability).

Does Thermalhotels & Walliser Alpentherme Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 700 per vehicle applies.

Where is Thermalhotels & Walliser Alpentherme Spa located?

Located in the mountains, this ski-in/ski-out hotel in Leukerbad is within 20 mi (32 km) of Alpentherme Thermal Baths and Golf Club Crans-sur-Sierre, and close to winter sports, such as cross-country skiing and skiing lessons. Lötschental Valley is 26.4 mi (42.5 km) away. Leukerbad Station is only a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 241 out of 861 reviews
Rating 8 - Good. 353 out of 861 reviews
Rating 6 - Okay. 171 out of 861 reviews
Rating 4 - Poor. 71 out of 861 reviews
Rating 2 - Terrible. 25 out of 861 reviews

Reviews

Verified

8/10 Good

Esperanza

Liked: Cleanliness, staff & service, amenities
The hotel is opposite to of spa, the hotel is old, in addiction the bedroom is not the bedroom in the photos of expedia. The breakfast was very good in quality and variety. The staff is very frendly, bad the sauna was not working.
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

SAUL

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have been a guest at this property for many years, and I have seen a disturbing decline in the overall service, and amenities. There has been no improvement of the rooms, and the entire property. The small staff present were very helpful and caring during our visit. They were outstanding.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Stefano

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Need total renovation (hotel & thermal bad)
Stayed 1 night in Dec 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, room comfort
sehr freundlich, schöne Umgebung. Leider gewisse Verständigungsprobleme, obwohl wir D, F, It, En sprechen per Telephon war das Hotel am Abend (gegen 20h) nie erreichbar angekommen, waren keine Kinderbetten (beide unter 3j, und bei der Anmeldung in Hotels.com angegen. evt ein Problem der Kommunikation der hotels.com website?) Maison blanche recht veraltet, keinen Kühlschrank (im Gegensatz zur hotels.com seite) aber war sehr nett und hat uns gefallen
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Antonius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijne slaapplek, lekkere bedden en een heerlijk ontbijt.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

claudio

Liked: Staff & service, amenities, property conditions & facilities
Tout est ok pour nous merci
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel très sympa et disponible. Les piscines superbes. Très bien situé
Stayed 1 night in Jun 2022
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Es war gut
Stayed 1 night in May 2022
Verified

10/10 Excellent

cécile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La photo sur le site n est pas celle des bains de l hotel. Les bains en photo sont payants, meme s ils sont accessibles depuis l hôtel
Stayed 1 night in Mar 2022
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nie wieder!

Haben ein Familienzimmer gebucht. Laut Rezeption bekamen wir ein Upgrade und hatten nun ein Zimmer im Gebäude nebenan " Le France ****". Das Zimmer war einigermassen sauber, sehr in die Jahre gekommen und nicht gepflegt. Eine Lüftung im Badezimmer die nicht funktionierte, schimmlige Dusche, Kaugummi am Bett... Ob dies wirklich ein Upgrade war,... Das Frühstück war wunderbar, hatte grosse Auswahl und war frisch. Das Personal konnte fliessend russisch, jedoch leider nur gebrochen Deutsch oder Französisch, wenn überhaupt. Von einem 4 Sterne Hotel in der Schweiz erwarten wir deutlich mehr! Wir kommen NICHT wieder.
Stayed 3 nights in Mar 2022
Verified

2/10 Terrible

Bösiger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist sehr Renovation bedürftig Eingang ist OK bar OK und zmorgen Raum OK Junior Suite für 340 fr . Nein danke . Teppich kaputt min bar wahr lehr . Wellness Bereich ausen schrecklich . 1 mal . Nimmer
Stayed 1 night in Mar 2022
Verified

6/10 Okay

Fritz

Wellnessbereich in die Jahre gekommen !! funktioniert nicht. Die Zimmer und Bäder ebenfalls veraltet. Mann fühlt sich nicht wirklich willkommen! Werden das nächste mal ein anderes Hotel buchen.Frühstück war ok
Stayed 2 nights in Mar 2022
Verified

6/10 Okay

Claudio

Liked: Staff & service

Nice location but really rooms are to be redone

It is a bit confusion to get around the various buildings to get to the room, which was in Maison Blanche, the older building. The state of the room needs a real redo, as well as the free pool, which is not very clean. But the situation is ideal in the center of the village. Parking daily will cost you 14 CHF, the staff at the reception can be overwhelmed (and slow) trying to explain the complex to all travellers. Breakfast buffet really complete and with varied sorts of food fruits juice bread. The coffee machine was broken, so brew coffee only. But staff there at the breakfast place efficient and nice.
Stayed 1 night in Mar 2022
Verified

6/10 Okay

Bruno

Liked: Cleanliness, amenities
Man merkt den zusehends fehlenden Unterhalt. Zimmer ok, Frühstück gut, Personal tw überfordert. Sprachliche Verständigung schwierig. Gesamteindruck aber noch gut.
Stayed 1 night in Mar 2022
Verified

6/10 Okay

leonard

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Positif: bon petit déjeuner, qualité des bains Négatif: indifférence totale du personnel, on a été "envoyé" dans une chambre d'un autre bâtiment (ne correspondant pas à celui indiqué sur la photo lors de la réservation) en passant dehors (avec valises) au contact d une fanfare établie devant le bâtiment
Stayed 2 nights in Feb 2022
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, room comfort
Très bon séjour! Chambre propre Peu de monde donc très agréable pour la piscine ! Seule la piscine extérieure est ouverte pour le moment pour cause Covid ! L’hôtel est vieillissant Comme il est bien placé et c’est un bon rapport qualité je recommande
Stayed 2 nights in Feb 2022
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Trompé sur les prestations offertes

En raison de la pandémie, le spa intérieur a été fermé. (alors que nous avions prévu un certificat 2G+ expressément pour le séjour) Nous n'avons pas été informé de cette fermeture. Les conditions prévue lors de la réservation n'ont pas été respectées, sans compensation de la part de l'Hôtel.
Stayed 3 nights in Jan 2022
Verified

6/10 Okay

Yvan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Offre appréciable du petit-déjeuner. Moins apprécié => animation extérieure bruyante tous les après-midis (hôtel pour se reposer => à oublier) => chambre 232, salle de bain à mettre à niveau => nettoyage des tables durant petit-déjeuner (spray désinfection) => bar et coin cheminée au rez, fermés
Stayed 4 nights in Dec 2021
Verified

2/10 Terrible

Dario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel war viel zu teuer für was es anbietet, unfreundliches Personal, komplett veraltet und kein direkter Durchgang zum Pool! Wir werden dieses Hotel definitiv nicht weiterempfehlen.
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Piscines intérieures fermées même en 2G . Assez vieillot mais entretenu. Bof mais pas si mal
Stayed 1 night in Dec 2021
Verified

8/10 Good

Nipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leukerbad zur Erholung

Für uns sehr angenehm. Zimmer und Betten sauber und Frühstück excellent Eine schöner Aufenthalt in Leukerbad danke!
Stayed 3 nights in Dec 2021
Verified

4/10 Poor

ursula

Liked: Cleanliness
Disliked: Staff & service, room comfort

Unzufrieden

Der TV war defekt kein Intresse was zu machen. Auto mussten wir im Parking parkieren laut hotel und das kostete 14fr. Kein Restaurant zum was zu trinken und für Abendessen mussten wir auch anders wo hingehen. Personal sprach schlecht Deutsch und verstand auch schlecht. Das ist das erste mal wo ich nicht zufrieden bin.
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Claudio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Kein empfehlenswertes Hotel

Das Hotel und das eigene Thermalbad ist Sanierungs-/Renovationsbedürftig. Das Zimmertelefon funktionierte nicht. Nach der zweiten Anfrage bekamen wir die Antwort, dass das Telefonkabel an der Zentrale durchgeschmörzelt ist und die Reparatur über unseren Aufenthalt andauern würde. Das hoteleigene Bad ist in einem miserablem Zustand. Das öffentliche Bad neben dem Hotel war angenehm, allerdings gab es keine Preisreduktion wegen dem geschlossenen römischen Bad und dem geschlossenem Bistro. Irreführend sind die Fotos der Thermalbäder. Diejenigen Bilder mit den Bergkulissen im Hintergrund gehören zum öffentlichen Bad, der Eintritt muss separat bezahlt werden. Beim Buchen hatten wir den Eindruck, dass alle Bilder zu unserem gebuchten Hotel gehören.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
ja
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room , very clean, amazing pool whit mountain view
Stayed 4 nights in Sep 2021