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"Below expectations.. Unfortunately, we found the experience fell short of what we anticipated for a property of this caliber and price point. The resort itself feels somewhat dated and outdated in certain areas. While the overall grounds and atmosphere are pleasant and relaxing, the rooms and facilities show signs of age that don’t fully align with current 5-star standards. Given the high rates and our expectations for safety, maintenance standards, privacy, and guest care at a Westin...

"I really loved this place! Amazing staff! I would just say their restaurants are pricey, only downside.."

"Great food, great location inc beach. The decor is all very much wood panels in mahogny - all great condition but not current look and feel - did not detract from the amazing time, "

"This is our second time staying here. We love the room layout, decor and facilities."

"I stayed at this resort in Mar 2026. It is clean, quiet, & secluded. All staffs greeted us with a smile at all time, and they even personalized our 25th anniversary with decoration and a custom made key chain; a small but meaningful gesture. Room service & turn down service were great. Pool and beach are clean. The only thing that needs improvement is the food; it was not bad, but not eye opening either. We will definitely consider going back if we can."

"Great property. Beautiful and well maintained. Staff was amazing. Kayuputi restaurant was fine. Our only complaint is that the room temperature always defaults to 24 C after an hour or so no matter how many times you change it. Some of the nights we woke up sweaty since it got hot underneath the comforter. Overall stay was great. Strongly recommend!!!"

"Nice spacious room, good food and very friendly and accommodating staff. We loved our stay there! "

"The welcome was good ,staff was polite and attentive. Rooms are good but the AC was not working properly. It was on 16 but it was hardly cooling,complain them and they came to check but still there wasn’t any difference. Breakfast spread was good and little variation everyday. 10 minutes drive from the happening Cenang beach. Overall a good experience."