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"The first night we checked in they didn’t have enough parking passes so you risked being towed if you parked by your unit. Instead you have to park in a distant parking lot and request a shuttle. However parking by the unit was extremely limited anyways. There was hair and dust behind every door and hair in the master shower that didn’t belong to us! They don’t have wrist bands for the water park at the front desk. You have to either request a shuttle or drive to hotel a mile down the road to get the wrist bands. I wasn’t expecting to run errands on my vacation. Finally when I checked out the lady asked how my stay was and I said it wasn’t great and we’d likely not return. Her response was, “have a blessed day”. While I appreciate that, there was not even a question about what issues I had. On a positive note, the layout of the room was nice and the pool was relatively quiet and enjoyable. "

"There a bug on the bed. Room smells and the rugs are dirty .."

"Precisa consertar o elevador"

"Room was clean. Ac worked wonderfully. Staff seemed cranky. "

"Was great "

"My experience was the best. Clean, has all the amenities you need. Love it, love it. I recommend 100%. Excellent"

"Only one elevator working with a limit of only five people on an elevator. It took 15 minutes to get from fifth floor to ground floor in the morning of our checkout for these reason reasons then, when went to checkout had to wait as there as no staff at the front desk. "

"Included breakfast was a bit of a disappointment - a bag if good left at your door…. Feels like a COVID practice that never went way…"

"Great!"