โรงแรมใกล้วิทยาลัย Lake Michigan, Benton Harbor

"breakfast was a good variety. TV in our room did not work, they offered to move us but we decided to just stay where we were. We were just there for one night."

"It had a bad smell throughout the whole place "

"Room was so dirty, found an ant in my bed, and handprints on the headboard. The hotel smelled and it was so hot and humid."

"I had 3 bags and he said I had to match stuff with me he told me to leave me alone me her to go i will Never come back again i willt not ever go back to there again "

"It was really good stayed and excellent for the cleanliness."

"Stay was fine EXCEPT the cleaning crew entered our room at 1001 am. My wife was walking naked out of the shower when the cleaning lady walked in. Necer in all my years has this happened. And am now calling thier coperate office about this "

"We were initially very happy with the suite, as it had a living area, kitchen, and bedroom. However, the bathroom had serious issues. During the shower, the water in the tub rose to ankle level, and afterward the entire floor was covered in water. The sink also filled up quickly and drained very slowly. Because of this, my family member couldn’t use either the shower or the sink. It also appeared these problems had occurred before. Additionally, the trash bin under the kitchen sink was full, and...

"Great place great staff "

"Rooms are upscale, excellent beds, lovely property. "

"Terrible customer service. Front desk are not trained and just tell customer inaccurate information. I called to see how to cancel my reservation because of the snow storm that was coming in awhile back and the front desk woman who answered the phone told me yes I can cancel. “I asked if I would get the $149 refund “ she said yes and that she would cancel as soon as she was done help another customer. I never got the refund. Went back and forth with Expedia who had to contact the hotel who now...

"The hot tub was down and the beds were a little uncomfortable, but I still got a great night’s sleep. The front desk staff were friendly and helpful. The room was a good size. The shower was a bit outdated, but met my needs and had good pressure and temperature. The breakfast was basic, as one would expect of a free continental breakfast, but tasted good. The front desk staff also gave us a room away from the noisy pool area-which was nice since it was just us. My husband and I enjoyed our stay...

"Before going outside to smoke, make sure to see if you have a balcony on the other side of that window.... I did not. It was cold but the elevator was quick. Would stay again. "

"It was perfect for the money. "

"I was working nearby and i knew i would get back to the hotel room after midnight. I checked in on my way through so i could just go to my room when i had finished work My fault that i did not check the room first. I got back at 2am. Toilet loose on the floor. No coffee machine cupe, water plastic cups No nothing. Thats the good bits. The hotel was occupied by either drunk long term occupiers plus the drug users making lots of noice even at 2am We found a roach on the window wall We went to...

"I did not use any breakfast or laundry… my room was clean and the space was quiet and the staff is excellent. "