Search Hotels Near Lake Laceola, Cleveland

"All good stay"

"The room was clean and I appreciate the soaps and body wash. However, the bed was very soft, and since we had four guests, we shared beds. I slept on the edge of the mattress and kept falling/sliding all night. At breakfast, the juice machine was out of order. My wife wanted water, but tap was the only water available, unless we paid for bottles of water. If the machine is broken, the water should be complimentary. Tapwater is okay, but too much chlorine and the taste wasn't so great. The rest of breakfast was good."

"The breakfast is all plastic wrapped items and there seems to be an issue with fleas in the premise. I was bit at night "

"Apparently the property was in the process of being changed over from a Super 8 to a Quality Inn. So there was a lot of construction and updating going on at the time. The breakfast was minimal but fine. The secure wifi was out for our entire visit and the public wifi was out for at least half of the time. While the hotels.com listing said the parking was free, we were charged $3/night fee on arrival. We asked about that on check out and a different employee refunded the fee. However, the employee who had originally charged us saw and was very disgruntled, saying she was told that should never be done, no matter what the website said. The room itself seemed reasonably clean. However we did get some strange bug bites while there (maybe spiders) and we found trash from previous occupants in drawers."

"The only thing this hotel has going for it is the location in Helen. It’s overpriced by real world standards. And isn’t even in a walkable location. The views in the room pictures are AI. We had a view of the parking lot. "

"The rooms were very nice. The property was exactly what we were looking for. "