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"The room was clean. The cleaning staff was helpful. Biggest issue I had is that the check-in desk is on the second floor. Quite a distance from the front entrance. The elevator to the second floor is quite a distance away. And bell service is basically non-existent. A bell boy walked us to the elevator, while my wife and I wheeled 4 bags. Over carpet. Quite difficult to do. Same thing when we checked out. A bell boy was standing near the front desk. Looking out into the street from the balcony....

"The hotel’s location is excellent, but the property itself is in serious need of renovation. I encountered roaches, and the building—and the rooms—feel extremely old and worn. Nothing about the stay was comfortable, and even using the elevator required a long wait. The restaurant is below average, the towels are very old, and the AC is loud and outdated. Great location, but the hotel badly needs an upgrade."

"The open pool, vending machines, washing and drying machines were easy to use for long vacation, the water dispanser saved a lot of money. We were happy while we leave, the staff were kind, and the cleaning of the room and the hotel was very good."

"best！"

"Staff was very friendly and facility was clean"

"There was a $50 fee that was not included in the initial bill. If I had known about this fee beforehand, I would have paid a little more and stayed at the Sheraton instead. Breakfast was mediocre at best, with barely any fruit options. On the second day, the only protein available was sausage, which is not suitable for people who don’t eat pork. The shower also loses water pressure and hot water while you’re showering. The elevators are extremely slow, and the only place available for...

"This was a very nice hotel close to the beach shopping and dining."

"Amazing Resort!"

"The staff was fantastic. For as much as it costs, the parking costs are high."

"I had a reservation at the Hilton Vacation Club The Modern Honolulu, but I was unable to check in due to maintenance issues—and I received absolutely no prior notification. They ultimately arranged for me to stay at another hotel where the facilities and cleanliness were very poor; the adjacent building was under renovation, causing loud noise starting before 8:00 AM every day, and I never received any explanation or resolution by the time I checked out."