Search Family-Friendly Hotels in L'Estartit

"This is an absolutely awful hotel! Honestly, please, do not book with this company. They put us in an apartment with "windows with a pool view*. This hilariously consisted in reality of frosted glass windows in the bedrooms, which were 6 feet up the wall touching the ceiling and impossible to see out of. Added to that, the windows in the front (off the living area) had bars on them like a prison cell and looked onto a grey grafittied wall opposite. The whole place felt like a prison. We did not get a balcony or a patio as advertised. We got a sorry looking, very much neglected "yard" on the main road, with a broken table, no shelter from the sun, and a broken vent, through which we could see the basement and generator below. We didn't have a parasol outside, or a kettle inside, or even a plug for the sink. We had an ant infestation. The admin guys couldn't care less about our disappointment. We booked this hotel in February. We asked for a better apartment but they declined. We asked for a refund so we could move to a different hotel, but again they declined. There are no on site staff. You have to email or whats app and wait for ages for a reply. They couldn't run a bath let alone an hotel. Again, do not go anywhere near this joke of a company."