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"The first room that I paid for through Expedia and checked in was super hot they did not turn on the AC before we arrived so it was like 90°. We had three twin beds and one small AC. It was not acceptable so we asked if we can be moved. They moved us into a cottage which ended up costing 90 extra dollars for the night, but it had three small ACs And definitely was worth the upgrade for a better night sleep it was extremely hot and humid we was not able to get any of the amenities. I think all...

"The hotel was perfect for what we needed. We loved the ability to check out towels and chairs for the beach. I loved that it was right between the north and south shores. It didnt feel too far from anything."

"Hotel was being renovated in the building we stayed in which was fine until we heard loud construction happening in the next room including all the drilling, hammering and a de humidifier in the hallway. The lobby was under renovations so in order to get to our room we had a maze of up to 3 the crossing over a bridge then elevator down to 2 etc it was a hassle for sure. I was disappointed in all this. Also we called the bell desk a Cpl times because we had questions and they didn’t answer. The...

"The oceanfront views are excellent. Staff were helpful and friendly. Location is within walking distance of a few restaurants and shops. Comfy bed and nice balcony. Renovated bathroom with oversized tub but challenging entry/exit which could be resolved with handle assist. Great parking and awesome pool with waterfall. "

"The resort is self is old, but the location is awesome and most of the people that work. There are very friendly except for one gentleman who is extremely rude. They really need to have their rooms a little bit cleaner."

"Excellent place with natural beauty, perfect spot near the beach and amazing amenities even including hula and lei making classes!"

"The room was always clean and comfortable.The staff were all very friendly. Loved the complimentary breakfasts."

"Clean, comfortable room. On site restaurant was good. Convenient location. "

"Clean rooms, beautiful view of the ocean, good location"

"Todo estuvo perfecto solo que olvidaron darme la lista delos restaurantes que estaban en el crédito que teníamos de food y no pudimos utilizarlo completamente"

"Staff excellent, poke best ever location plus's. Negatives were 1 towl in bathroom when arrived, Worst Bed Ever in over 3000 hotels I finally complained the 3rd day when my back was going out and they replaced the mattress, extra charges galore. AIf this place was remodeled and cleaned up a few issues it I would recommend it but too many issues."

"The hotel staff is extremely friendly and helpful so kudos to them. The restaurant situation needs work. My first night there all the kitchens were closed which around 6pm, so I had to order take out. Then another night I tried to order room service and it wasn’t available when it was still early the afternoon. Despite those hiccups it was a peaceful stay."

"Room was too outdated. Staff were fantastic, Didn’t have to use the hot tub and spa. Parking charges is ridiculously expensive although knew that per booking. Enjoyed the breakfast buffet every day to start our day and had a great time mainly relaxing by the pool and walks on the beach. "

"They were very accommodating. We needed a ground floor room because we were traveling with seniors with physical issues. Everything worked out great and having the full kitchen allowed us to work around some diet restrictions and save a little money. The hot tub jets didn't seem to be working but Everything else was great. Local shopping and the ocean is close."

"Everything is wonderful. Love to stay with Sheraton ❤️"

"A/C unit was almost touching side of bed. Room smelled moldy. Checkout time is at 10AM, which is too early. No option for late checkout was available."

"Property is stunning…amazing beach, friendly staff"

"Loved the amenities"