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Novotel Krakow Centrum

4.0 star property
Travelers unwind in the arcade or library before heading out to kayak by the marina at this eco-certified hotel that balances modern comforts with relaxation

Choose dates to view prices

Near Wawel Castle, Novotel Krakow Centrum offers an upscale retreat with a marina and playground. Guests enjoy international dishes at Novo Square and rejuvenate with spa massages. Visitors consistently praise the attentive staff and convenient location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿2,731
฿2,949 total
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(27 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Terrace

Suite, 1 Double Bed with Sofa bed, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Double Bed with Sofa bed, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 59 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Located on the riverwalk, Novotel Krakow Centrum is in Zwierzyniec, a neighbourhood in Kraków. National Museum and ICE Krakow Congress Centre are cultural highlights, and some of the area's notable landmarks include Main Market Square and St. Mary's Basilica. Looking to enjoy an event or a match while in town? See what's going on at Tauron Arena Kraków. Visit our Kraków travel guide
Map
ul. Tadeusza Kosciuszki 5, Kraków, Lesser Poland, 30-105

What's nearby

  • Wawel castle in Krakow, Poland
    Wawel Castle
    9 min walk - 0.8 km
  • Krakow which includes modern architecture
    ICE Krakow Congress Centre
    11 min walk - 0.9 km
  • Main Market Square showing outdoor eating
    Main Market Square
    12 min walk - 1.1 km
  • Cloth Hall which includes heritage elements, a square or plaza and a city
    Cloth Hall
    14 min walk - 1.2 km
  • St. Mary\'s Basilica showing a square or plaza, a statue or sculpture and street scenes
    St. Mary's Basilica
    16 min walk - 1.4 km

Getting around

  • Turowicza Station
    5 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    5 min drive
  • Kraków (KRK-John Paul II - Balice)
    25 min drive

Restaurants

  • Siostra
    2 min walk
  • Piekarnia Zaczyn
    3 min walk
  • Streat Slow Food Kiosk
    2 min walk
  • Liberty Cafe
    5 min walk
  • Karczma Smil'y
    2 min walk

About this property

Novotel Krakow Centrum

Upscale family-friendly hotel near Wawel Castle
Located close to National Museum and ICE Krakow Congress Centre, Novotel Krakow Centrum provides a marina, a terrace and a playground. Treat yourself to a manicure/pedicure, a facial or a hot stone massage at in Balance, the on-site spa. The on-site international cuisine restaurant, Novo Square, offers breakfast, lunch, dinner and children's meals. Enjoy the gym, as well as activities such as kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A banquet hall, ATM/banking services and a front desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 198 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, free extra beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (PLN 100 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: PLN 80 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Novo Square

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Scooter/moped rentals

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,572 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Marina
  • On a river
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 80 per person
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: PLN 100 per day
  • Pet fee: PLN 60 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Centrum Krakow
Krakow Centrum
Krakow Novotel
Krakow Novotel Centrum
Novotel Krakow Centrum Hotel
Novotel Centrum Hotel Krakow
Novotel Centrum Krakow
Novotel Krakow
Novotel Krakow Centrum
Accor Krakow Centrum
Novotel Krakow Centrum Hotel Krakow
Novotel Krakow Centrum Hotel
Novotel Krakow Centrum Kraków
Novotel Krakow Centrum Hotel Kraków

Frequently asked questions

Does Novotel Krakow Centrum have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Novotel Krakow Centrum?

As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Novotel Krakow Centrum on 15 Mar 2026 start from ฿2,731, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Krakow Centrum pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 60 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Novotel Krakow Centrum?

Self-parking is available for PLN 100 per day.

What time is check-in at Novotel Krakow Centrum?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Novotel Krakow Centrum?

Checkout is at noon.

Does Novotel Krakow Centrum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 140 per vehicle applies.

Where is Novotel Krakow Centrum located?

This family-friendly Kraków hotel is located on the riverwalk, within a 15-minute walk of National Museum, Wawel Castle and ICE Krakow Congress Centre. Main Market Square and Cloth Hall are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Krakow Centrum Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 588 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Rooms were very clean. Staff really helpful and the breakfast was great!
Stayed 2 nights in Dec 2025

6/10 Okay

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
The location was central walking distance to all the main attractions.
Stayed 3 nights in Oct 2025

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent. Friendly staff and good food!
Stayed 5 nights in Oct 2025

8/10 Good

Manjit

Liked: Cleanliness, property conditions & facilities
The 1st room we were given was dark with not much lighting , also found a beatle like bug on the chair. The view was also awful, after complaining we were given a better room on a higher floor. The staff are a bit arrogant at reception. Location was good, about seventeen min walk to the main square.
Stayed 3 nights in Dec 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great staff, location, pool gym facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel Centrum

Great hotel - super location far enough from the crowds but only a 15 minute walk to the square. Immaculately clean and good size rooms. Super breakfast as well with nice staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Would stay again. Pool is lovely and an extra bonus in Krakow.
Stayed 4 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel in convenient location to Wawel Castle and old town. Spacious garage and good breakfast. Rooms are a bit spartan, but are clean and comfortable. Staff is very helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and everyone was helpful and kind.
Stayed 7 nights in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Loved the playground in the lobby area. Perfect for prople with kids. Pool was great. Highly recommend, would stay again.
Stayed 8 nights in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable rooms
Stayed 3 nights in Feb 2025

6/10 Okay

claire

Liked: Cleanliness, staff & service
Reception staff were excellent. The spa was not as i expected, the pool was small and jacuzzi luke warm, no sauna as under renovation and gym busy and small. I was woken up to building work, drilling and banging. Breakfast was ok, poor quality hot food. Location was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Colin Stein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very very clean quiet area lovely view of castle
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and
Stayed 4 nights in Jul 2025

10/10 Excellent

KRZYSZTOF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Zach

Liked: Cleanliness, property conditions & facilities
Excellent hotel! Great location, close to some delicious bakeries, short walk to castle and downtown area. Super clean, great pool. Rooms are tight but super clean and comfortable
Stayed 4 nights in Jun 2025

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, amazing breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Celina

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended. Very convenient and centrally located.
Stayed 3 nights in May 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location within walking distance of the castle and old town centre, great facilities and on site parking, a great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Patrycja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lovely sevice, friendly staff and amazing food. Highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Great location easy to walk to the centre
Stayed 2 nights in Sep 2024

10/10 Excellent

Huz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Very good stay. Great location too
Stayed 3 nights in Nov 2023

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean Amazing quality and quantity of different type of food at breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

KRAKOW

Staff were very friendly and very helpful. Beds were so comfy and the breakfast was amazing with so much choice. The alcohol free mulled wine in the reception area was an added bonus.
Stayed 4 nights in Mar 2025