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Mercure Krakow Stare Miasto (Old Town)

4.0 star property
Experience old town charm with modern perks like bike rentals to explore nearby landmarks.

Choose dates to view prices

In the heart of Krakow's Old Town, Mercure Krakow Stare Miasto offers a blend of eco-friendly charm and modern comforts. Enjoy a delicious buffet breakfast, stay connected with in-room WiFi, work out at the gym or relax at the bar. Bike rentals are also available for exploring nearby St. Mary's Basilica and Main Market Square.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿3,180
฿3,435 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Classic Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(59 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds | Minibar, in-room safe, desk, blackout curtains

Executive Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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  • Restaurant
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฿2,949 total
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About the area

Near a train station, Mercure Krakow Stare Miasto (Old Town) is in Kraków City Centre, a walkable area in Kraków with good shopping. Kraków Barbican and Cloth Hall are cultural highlights, and some of the area's notable landmarks include Main Market Square and St. Mary's Basilica. Wawel Castle and Dragon's Den are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Kraków travel guide
Map
Pawia 18 B, Kraków, 31154

What's nearby

  • General view of Wawel Castle in sunny day. Residency located in central Kraków, Poland. For centuries residence of kings and the symbol of Polish statehood.
    Royal Road
    1 min walk - 0.0 km
  • Krakow Barbican featuring heritage architecture and a castle
    Kraków Barbican
    3 min walk - 0.3 km
  • Main Market Square showing outdoor eating
    Main Market Square
    9 min walk - 0.8 km
  • St. Mary\'s Basilica showing a square or plaza, a statue or sculpture and street scenes
    St. Mary's Basilica
    11 min walk - 1.0 km
  • Cloth Hall which includes heritage elements, a square or plaza and a city
    Cloth Hall
    11 min walk - 1.0 km

Getting around

  • Kraków Główny Station
    9 min walk
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    11 min drive
  • Kraków (KRK-John Paul II - Balice)
    35 min drive

Restaurants

  • McDonald's
    2 min walk
  • Starbucks
    1 min walk
  • Burger King
    2 min walk
  • Costa Coffee
    2 min walk
  • Green Caffè Nero
    2 min walk

About this property

Mercure Krakow Stare Miasto (Old Town)

Upscale hotel near Kraków Barbican
Located close to St. Mary's Basilica and Main Market Square, Mercure Krakow Stare Miasto (Old Town) provides a shopping centre on-site, dry cleaning/laundry services and a bar. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and a front desk safe
  • Tour/ticket information, concierge services and free newspapers
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 198 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 120 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; PLN 99 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Shopping centre
  • Winery release events

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,229 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 90 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 99 per person
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 6)
  • Self-parking fee: PLN 120 per day
  • Pet fee: PLN 90 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply

Property is also known as

Mercure Krakow Stare Miasto Old Town Hotel
Mercure Krakow Stare Miasto Old Town
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto (opening September 2016)
Mercure Krakow Stare Miasto (Old Town) Hotel
Mercure Krakow Stare Miasto (Old Town) Kraków
Mercure Krakow Stare Miasto (Old Town) Hotel Kraków

Frequently asked questions

Is Mercure Krakow Stare Miasto (Old Town) pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 90 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Krakow Stare Miasto (Old Town)?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Krakow Stare Miasto (Old Town) on 22 Mar 2026 start from ฿3,180, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Krakow Stare Miasto (Old Town)?

Self-parking is available for PLN 120 per day.

What time is check-in at Mercure Krakow Stare Miasto (Old Town)?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Krakow Stare Miasto (Old Town)?

Checkout is at noon.

Does Mercure Krakow Stare Miasto (Old Town) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 100 per vehicle applies.

Where is Mercure Krakow Stare Miasto (Old Town) located?

Located in Kraków City Centre, this hotel is within a 15-minute walk of Kraków Barbican, Main Market Square and St. Mary's Basilica. Cloth Hall and Wawel Castle are also within 1 mi (2 km). Kraków Główny Station is 9 minutes by foot.

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Reviews

Mercure Krakow Stare Miasto (Old Town) Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 817 out of 1004 reviews
Rating 8 - Good. 156 out of 1004 reviews
Rating 6 - Okay. 21 out of 1004 reviews
Rating 4 - Poor. 5 out of 1004 reviews
Rating 2 - Terrible. 5 out of 1004 reviews

Reviews

10/10 Excellent

Stephen John

Liked: Cleanliness, amenities, property conditions & facilities
Really nice rooms and helpful staff. Location is great as it's a short walk to old town and it's also opposite the railway station and shopping centre
Stayed 4 nights in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel that was charming and had nice amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a really good restaurant! Comfy beds, good location
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Bed was so comfy. Staff so friendly and helpful. We arrived 28th Nov and the foyer looked gorgeous with Christmas tree and decorations. Would definitely stay again
Stayed 3 nights in Nov 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay - everyone is very friendly and welcoming. Nice, clean rooms and a very tasty breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

GEORGE

Liked: Cleanliness, property conditions & facilities
Clean hotel and room staff polite and friendly esp. girl on front desk. Gym could be improved upon. Good breakfast.
Stayed 9 nights in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
It was so clean, staff we
Stayed 3 nights in Oct 2025

10/10 Excellent

Rani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, environment, Breakfast and many more .... This hotel is amazing
Stayed 2 nights in Jul 2025

10/10 Excellent

Margery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff and the manager were very friendly and helpful. I appreciated their time to help me with my questions and advice.
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay

Hotel was brilliant staff very friendly and helpful highly recommended and ideally situated location
Stayed 3 nights in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and brilliant breakfast!
Stayed 4 nights in Nov 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and convenient to the train and bus station as well as the old town.
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern and well run hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, clean, friendly staff and only 10 minute walk to the main square. Would definitely recommend and will be staying there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yatchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location in Krakow as close to airport and old town.
Stayed 3 nights in Feb 2025

10/10 Excellent

Niraj

Liked: Cleanliness, staff & service, property conditions & facilities
Great location (across the railway station and walking distance to old town). Wonderful breakfast buffet
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff, lovely neat spacious room, very clean with fresh modern look and feel ✨️
Stayed 3 nights in Jun 2025

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and great breakfast.
Stayed 4 nights in Jun 2024

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amzing and very friendly staff and atmosphere. It's just what is needed to enjoy you stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, amazing staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Comfortable bed! Don’t have any issues. Would stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

Great stay here again, excellent location, pleasant, informative and helpful staff.
Stayed 5 nights in Nov 2023

10/10 Excellent

Sarah Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Clean, modern rooms, great breakfast, great location, professional team
Stayed 4 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very convenient for railway station, nice clean room, very comfortable bed, very welcoming receptionist, highly recommended.
Stayed 1 night in Nov 2024