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Mercure Krakow Stare Miasto (Old Town)

4.0 star property
Experience old town charm with modern perks like bike rentals to explore nearby landmarks.

Choose dates to view prices

In the heart of Krakow's Old Town, Mercure Krakow Stare Miasto offers a blend of eco-friendly charm and modern comforts. Enjoy a delicious buffet breakfast, stay connected with in-room WiFi, work out at the gym or relax at the bar. Bike rentals are also available for exploring nearby St. Mary's Basilica and Main Market Square.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿3,680
฿3,974 total
includes taxes & fees
5 Jul - 6 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Classic Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(24 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(63 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds | Minibar, in-room safe, desk, blackout curtains

Executive Suite, Multiple Beds

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Double Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Near a train station, Mercure Krakow Stare Miasto (Old Town) is in Kraków City Centre, a walkable area in Kraków with good shopping. Kraków Barbican and Cloth Hall are cultural highlights, and some of the area's notable landmarks include Main Market Square and St. Mary's Basilica. Wawel Castle and Dragon's Den are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Kraków travel guide
Map
Pawia 18 B, Kraków, 31154

What's nearby

  • General view of Wawel Castle in sunny day. Residency located in central Kraków, Poland. For centuries residence of kings and the symbol of Polish statehood.
    Royal Road
    1 min walk - 0.0 km
  • Kraków Barbican
    Kraków Barbican
    3 min walk - 0.3 km
  • Main Market Square
    Main Market Square
    11 min walk - 1.0 km
  • St. Mary's Basilica
    St. Mary's Basilica
    11 min walk - 1.0 km
  • Cloth Hall
    Cloth Hall
    12 min walk - 1.1 km

Getting around

  • Kraków Główny Station
    9 min walk
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    11 min drive
  • Kraków (KRK-John Paul II - Balice)
    35 min drive

Restaurants

  • Green Caffè Nero
    2 min walk
  • Burger King
    2 min walk
  • Costa Coffee
    2 min walk
  • McDonald's
    2 min walk
  • Starbucks
    1 min walk

About this property

Mercure Krakow Stare Miasto (Old Town)

Upscale hotel near Kraków Barbican
Located close to St. Mary's Basilica and Main Market Square, Mercure Krakow Stare Miasto (Old Town) provides a shopping centre on-site, dry cleaning/laundry services and a bar. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and free newspapers
  • Multilingual staff, a 24-hour front desk and tour/ticket information
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 198 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 120 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; PLN 99 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Shopping centre
  • Winery release events

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,229 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 90 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 99 per person
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 6)
  • Self-parking fee: PLN 120 per day
  • Pet fee: PLN 90 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply

Frequently asked questions

Is Mercure Krakow Stare Miasto (Old Town) pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 90 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Krakow Stare Miasto (Old Town)?

As of 6 Jun 2026, prices found for a 1-night stay for 2 adults at Mercure Krakow Stare Miasto (Old Town) on 5 Jul 2026 start from ฿3,680, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Krakow Stare Miasto (Old Town)?

Self-parking is available for PLN 120 per day.

What time is check-in at Mercure Krakow Stare Miasto (Old Town)?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Krakow Stare Miasto (Old Town)?

Checkout is at noon.

Does Mercure Krakow Stare Miasto (Old Town) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 100 per vehicle applies.

Where is Mercure Krakow Stare Miasto (Old Town) located?

Located in Kraków City Centre, this hotel is within a 15-minute walk of Kraków Barbican, Main Market Square and St. Mary's Basilica. Cloth Hall and Wawel Castle are also within 1 mi (2 km). Kraków Główny Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Krakow Stare Miasto (Old Town) Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 822 out of 1005 reviews
Rating 8 - Good. 149 out of 1005 reviews
Rating 6 - Okay. 23 out of 1005 reviews
Rating 4 - Poor. 6 out of 1005 reviews
Rating 2 - Terrible. 5 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff, very confortable and clean rooms. very good breakfast
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, just foots away from the main train station and walking distance to the main square. Clean room, amenities, minibar. Good restaurant with nice ambience.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect from check in to check out
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Yatchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good quality property with friendly and helpful staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chun Yip

Liked: Cleanliness, staff & service, amenities
Room Clean , Staff very nice , breakfast fine Highly recommend
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chun Yip

Liked: Cleanliness, staff & service, amenities
staff nice , room clean highly recommend
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Staff very polite and friendly. It was also the nicest smelling hotel I’ve ever been in!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay.  The Staff are extremely polite and helpful.  The hotel is clean and comfortable.  Breakfast is well worth the extra cost. Very glad that I chose the Mercure Hotel for my stay in Krakow.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
The whole experience was fantastic. Great welcoming from staff. the hotel is lovely, rooms awesome and fantastic breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bozena

Liked: Cleanliness, amenities, property conditions & facilities
centrally located, vey qood quality, excellent service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephen John

Liked: Cleanliness, amenities, property conditions & facilities
Really nice rooms and helpful staff. Location is great as it's a short walk to old town and it's also opposite the railway station and shopping centre
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel that was charming and had nice amenities.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Room was very clean and them staff were very helpful and polite
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a really good restaurant! Comfy beds, good location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, no noise despite main street & central station - light and friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Amenities
Centrally located for the Old Town, rail and bus stations as well as the tram, the Hotel offers hoid service, modern clean rooms with great meal choices.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay - everyone is very friendly and welcoming. Nice, clean rooms and a very tasty breakfast.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, quality furnishings, excellent breakfast. Helpful staff.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Trisha

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel was in a convenient location, a huge mall and train/bus station is a 5-minute walk from the hotel and Old Town is about 8 minutes away. The staff were nice and welcoming however, the room was not properly cleaned and was very dusty. We had to wipe down the furniture before settling in and my allergies were acting up due to the dust. Cleanliness was the only negative of our experience while everything else was nice.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Bed was so comfy. Staff so friendly and helpful. We arrived 28th Nov and the foyer looked gorgeous with Christmas tree and decorations. Would definitely stay again
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely, clean and fresh. The reception on check in and check out were amazing and so helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and brilliant breakfast!
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Rani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, environment, Breakfast and many more .... This hotel is amazing
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Hugues

Spotless room, very clean.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
It was so clean, staff we
Stayed 3 nights in Oct 2025