"À notre arrivée, nous voulions fuir! Tout d'abord, aucune option de "déjeuners sur demande" sauf télécharger une application pour commander. Le personnel est incapable de nous indiquer des restaurants à proximité. Communication très difficile même avec Google traduction. Des insectes et des lézards habitaient dans la chambre. Nous avons eu des serviettes trop usées pour essuyer. Terrasse mal entretenue et lait périmé dans le réfrigérateur du marché. Le seul bon point, la piscine"
"We enjoyed our stay in this hotel it was clean, kid friendly, spacious,modern & friendly cleaning crew.
We had a toddler with us and it was very comfortable , we enjoyed the pool that was included and the beach was right across the hotel so it made it very convenient.
Definitely recommend "
"one the best hotels I have stayed with a limited budget considering Sihanokville
I recommend anyone. Can not say anything negative.
Hope they do not neglect cleaning and maintenance as other hotels to profit more..."
"Very nice staff, booked this place very last minute! Booked 4 room like 5-10 mins before and showed up, they had the keys and room ready within 5mins! Very convenient and decent pricing. We went to Angkor bar on the beach, best food we had so far! "
"Really dirty, old and nasty. Found parts of the room which obviously have not cleaned for months or even years. Restaurant also was closed. Wonder why Expedia keeps this offer up!"
"Hôtel vétuste les fenêtres de la chambre ne se ferment pas et pas très propre du aux nombreux clients chinois qui jettent tout parterre et ce malgré un personnel cambodgien pas assez nombreux qui fait ce qu’il peut pour nettoyer. Après 4 jours il était temps de partir "
"It’s in a good spot and clean and safe. We stopped on our way to the islands. Would choose it again next time we pass through.
Nice walk along the beach and big shopping centres to explore. "
"This hotel has a beautiful rooftop view of the beach and city. It was very clean and modern. The breakfast buffet was delicious and a short walk away from the beach. "
"The staff were amazing they knew it was our anniversary so upgraded us to a beach front room. The location was amazing right on the beach. 1 minute walk from the pier. The resort was very friendly and comfortable. Swings and hammocks were everywhere. The room was clean and the bed was comfortable. Only downside was the WiFi wasn’t the strongest. Would definitely return. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"I would like to compliment Mr. Virak, who has made my stay at Novotel Sihanoukville extremely pleasant.
Mr. Virak always anticipates my needs, puts himself in my shoes, and goes the extra mile to make sure I am comfortable. His service is beyond thoughtful and truly exceptional.
On Day 1, when I needed a quiet spot for a meeting, he patiently followed me from the restaurant to the lounge and finally to the lobby—just to help me find the perfect quiet corner. He even brought me an extra table for my laptop, turned down the music, and checked in on me every hour to ensure everything was okay.
On Day 2 during breakfast, he saw me with my laptop and, knowing I needed to work, offered me a seat in a closed area for some peace and quiet. He was so attentive to every detail—asking if he should turn on the lights to reduce glare from my screen, checking if I needed anything to eat or drink, and even closing the door for me when he noticed more people walking past.
Later that evening at the beach bar, while I was working again, he noticed I hadn’t plugged in my charger. He quietly brought me an extension cord and asked if I needed to charge my laptop. That level of attention is rare.
As a trainer, I’m honestly very impressed by Mr. Virak’s dedication and attentiveness—so much so that I will be using his service as an example in my future customer service classes.
I hope this message can be passed along to him, e truly he made a lasting impression on me."
"The staff were amazing they knew it was our anniversary so upgraded us to a beach front room. The location was amazing right on the beach. 1 minute walk from the pier. The resort was very friendly and comfortable. Swings and hammocks were everywhere. The room was clean and the bed was comfortable. Only downside was the WiFi wasn’t the strongest. Would definitely return. "
"Very nice staff, booked this place very last minute! Booked 4 room like 5-10 mins before and showed up, they had the keys and room ready within 5mins! Very convenient and decent pricing. We went to Angkor bar on the beach, best food we had so far! "
