"Super luxury suit and more comfortable. I would say food and drinks provided on full board menus was exceptional. The hotel staffs are brilliant. Value to broke my bank ac:)"
"The service during my stay in Hoshinoya was the best.
It was good time to fully enjoy nature during my stay. Thank you very much to all member of Hoshinoya."
"Room is new and in good condition except bad smell(might be smoking smell that stuck into carpet).I have allergy to smoking smell.So I couldn't stop sneezing until I found out that they provide air purifier which I move to sleep beside it so I could sleep peacefully. Too bad there was no plug provided near my bedhead so I need to use plug in toilet so I had to open toilet door all night.
I like soft PJ they provided.Amenities such as cotton and comb are also in high quality.I chose this hotel...
"We were very comfortable at Hotel Karuizawa Cross. We liked the clean and spacious room, and we appreciated the friendly and helpful gentleman at the reception desk. Dinner at the Italian restaurant in the hotel was delicious, and the hot breakfast buffet the next morning was appreciated. Additionally, Hotel Karuizawa Cross is located next to a popular street with shops and restaurants. We look forward to our next visit!"
"Room is new and in good condition except bad smell(might be smoking smell that stuck into carpet).I have allergy to smoking smell.So I couldn't stop sneezing until I found out that they provide air purifier which I move to sleep beside it so I could sleep peacefully. Too bad there was no plug provided near my bedhead so I need to use plug in toilet so I had to open toilet door all night.
I like soft PJ they provided.Amenities such as cotton and comb are also in high quality.I chose this hotel because of free parking which is convenient and the distance of hotel to walking street is not far.The best coffee is just around the corner. Onsen is small size,clean but clorene smell is too strong.Outdoor onsen is not hot enough among 2 degree celcius weather.
Overall I like this hotel."
