Knappa Packages (Flight + Hotel)

The place was very understaffed, but all the staff was very excellent. They always accommodated any requests I made and overall it was a very nice stay worth the price.

This property was great for the downtown explorer… it was close to food, ice cream and shops. I love going to Multnomah village and Hawthorne area more. But the experience of staying downtown and on the 5th floor was nice. The bedding was so soft, and comfortable. The parking was secure and the complimentary bottle of wine was a nice touch.

The hotel was artsy & clean. Lloyd at the front desk was very genuine & pleasant (not fake hospitality-nice). Downtown can have some very unpleasant but unavoidable smells (especially in summertime) so I really appreciated the nice fragrance they have going throughout the lobby and halls. Bathroom was a bit cramped and odd but I'm used to living in small, older buildings so it wasn't a huge deal. If it's in the budget on our next visit we'll be staying here again.

Upon arrival it was a little hard to figure out where to park and unload. My first impression of the room was that it was outdated. However, it was a very comfortable room and had pretty much all you could need. There was a kitchen that was sufficiently stocked EXCEPT it would have been nice to have some salt and pepper packets and an ice cube tray. The air conditioner was very noisy.

I liked to location. It put me in the middle of all that downtown PDX offers. That said, I would not stay here again. The room walls were thin and the hallways noisy. The room heater also did not work. I was given a small space heater, but that didn't heat the room. My main complaint is that this is actually a timeshare, and so the steady push for me to participate in a timeshare presentation was pretty incessant. Every interaction with staff lead to a pitch, to the point it felt very inauthentic to just have a normal conversation. I had to clearly say that I wasn't interested in order for the sales pitch to stop. I didn't like it.