Search Hotels in Kingscliff, Tweed Heads

"Lovely room but the customer service is very poor. The woman at reception when we checked was really rude. A simple question seemed to annoy her. The parking situation is a nightmare. We were stuck at the star boom gate for almost 20 minutes as they said we hadn’t paid, when we did. "

"Great hotel, loved the room and the staf was very helpful and friendly "

"Hotel was close to tramline"

"Amazing location right across from the beach, great amenities, indoor and outdoor pools and spas. Modern apartment with everything you need. Would definitely book again."

"Rooms really nice, service from everyone was exceptional"

"Was there for 3 days and 2 nights room was not cleaned or made once, notified staff no action was taken poor service especially staying in the hotel."

"It did the job that I had booked it for. Hudson at reception was good, but the time it took to checkin was quite long for a relatively short queue (3). tried to checkin online via the link they sent me but it didn't work and didn't get sent a new one so thad to do it at the hotel. the rooms are getting tired and the money being spent on the oustide would be better of on the inside. "

"Good location, comfortable beds, good aircon. Those were the only positive things about this hotel. This hotel didn't meet minimum standards of being able to actually sleep. Saturday night there was a raging party in a nearby room from 9:30pm to midnight, this included screaming, yelling, karaoke, and loud music. We were honestly too tired to think about calling reception with the hope and expectation that someone on staff would have heard the noise and did something about it. Same again Sunday night except it started at 11pm and ended past 2am. This time we ended up calling reception 3 separate times to get it resolved eventually. The room is badly designed and fitted out. The window from the room to the bathroom is just weird and when someone gets up in the middle of the night the light wakes everyone up. The block out blinds are useless as they let in plenty of light around it (whatever happened to just using some nice curtains?). There is no table or desk in the room leaving you no where to put things down. To use the kettle you need to put it in the corner of the room on the floor or unplug the TV and put it on the TV cabinet. The toilet button is hard to flush and door can't close. The parking situation is just confusing with numerous sections labeled however with some garage doors left up, the signage disappears. There are little sparrows everywhere so your car gets covered in bird poop. The thumping dryer from next door is heard and felt through the walls. "

"Had a great time with the kids over the long weekend "